Transfer Agent Operations Specialist

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions. 

By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.

Together with our 170+ partners, we've originated over $22 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. 

We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.

We are looking for a Transfer Agent Operations Specialist to join our team as a vital contributor to our daily financial operations. In this Associate-level position, you will be responsible for the precision and integrity of investor records and share movements. This role is designed for an operational professional who is not only skilled at executing complex tasks but is also eager to help build and refine the very processes they use every day. You will play a key part in scaling our operations and ensuring operational resilience while maintaining a "zero-error" environment.

• →Manage the lifecycle of share exchanges and ensure all key duties are performed timely and accurately within our internal operations portal.
• →Act as a "process architect" by partnering with the team to build out new policies, procedures, and checklists from the ground up.
• →Proactively identify opportunities to streamline workflows, reduce friction, and increase overall department efficiency.
• →Work directly with clients and internal partners to troubleshoot and resolve issues as they arise, ensuring a high standard of service.
• →Maintain strict compliance with all internal policies, industry regulations, and TA Operations standards.
• →Assist with cross-training tasks or strategic projects as capacity allows to support the firm’s growth.

• 2–5 years of operational experience at a bank, transfer agent, corporate trust, or custodian.
• A strong understanding of the regulatory landscape surrounding share movements and investor records.
• Proven ability to navigate internal operations portals and a high degree of comfort with financial technology.
• A meticulous eye for detail and a "zero-error" mindset in high-stakes environments.
• Strong troubleshooting skills and the ability to partner with others to resolve complex discrepancies.
• An ownership mentality with a focus on process improvement and operational efficiency.

• Base Compensation Range: $55,250 - $74,750/yr
• 25% annual bonus target, paid quarterly 
• Company equity in the form of RSUs

This is the compensation range for the role in the United States. Actual compensation may vary based on a candidate’s experience, skills, location, internal equity, and evolving business needs. While most offers are generally made within the middle of the range, final compensation is determined based on the factors above.