Bell Person at the Crosby Street Hotel

United StatesUnited States·New YorkFull-time Regularmid
Other
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Quick Summary

Requirements Summary

Customer Service experience Excellent knowledge of NYC Must be in good physical condition. Proficient in lifting and handling techniques. Able to lift 50 pounds. Hours Required: Full time,

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Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Crosby Street Hotel, where elegance meets outstanding service.

Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality.

 

Bell Person/Door Person

The Bell Person/Door Person is responsible for greeting, receiving and welcoming of all hotel guests. As part of the Reception team, you will be the first person to greet guests therefore it is vital that this is done with exceptional attention to detail. Responsible for meeting and greeting guests, luggage handling and storage, doorman duties and deliveries.

  • To greet and bid farewell to guests in a friendly manner
  • Secure and organize storage of luggage 
  • Hailing taxis when required
  • Ability to familiarize guests with the neighborhood

Requirements

~1 min read
  • Customer Service experience
  • Excellent knowledge of NYC
  • Must be in good physical condition. Proficient in lifting and handling techniques. Able to lift 50 pounds.

What We Offer

~2 min read
Competitive salary
Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days
Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members
Complimentary meals on shift
Free uniform dry cleaning service
Commuter transit benefits available Day 1
Ongoing training and professional development, including annual education reimbursement program up to $3,000
Social events throughout the year, including holiday parties, team member appreciation events, and more
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
Departmental and company-wide incentive programs
And much more!!
Three Michelin Keys, 2024, 2025
Condé Nast Traveler 'Triple Crown', 2026
Readers' Choice Awards, Condé Nast Traveller, 2024, 2025
Top-Rated Tablet Hotels of All Time, 2025
The Best Boutique Hotels in New York City, Travel + Leisure, 2024
Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI)
Two Michelin Keys, 2025
The Hot List, Conde Nast Traveller, 2024
The IT List, Travel + Leisure, 2024
World's Greatest Places, TIME Magazine 2024
The Best Boutique Hotels in New York City, Travel + Leisure, 2024
Readers' Choice Awards, Condé Nast Traveller, 2025
Three Michelin Keys, 2024, 2025
Top-Rated Tablet Hotels of All Time, 2025
Condé Nast Traveler 'Triple Crown', 2026
Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025
Best Afternoon Teas in New York City, Vogue, 2024, 2025
Readers' Choice Awards, Condé Nast Traveller, 2024, 2025



Location & Eligibility

Where is the job
New York, United States
On-site at the office
Who can apply
US

Listing Details

Posted
July 22, 2026
First seen
July 22, 2026
Last seen
July 23, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
52%
Scored at
July 22, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Firmdale Hotels NYCBell Person at the Crosby Street Hotel