Firmdale Hotels NYC3d ago
New
New
Housekeeping Floor Supervisor at The Whitby Hotel
OtherSupervisor
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Quick Summary
Requirements Summary
Previous experience as a Floor Supervisor in a luxury hotel,
Technical Tools
OtherSupervisor
- Supervise the Room Attendants and Public Area Cleaner in cleaning to the standard required
- Organize the Room Attendants and Porters daily duties and supervise to ensure maximum output
- Ensure that all Guest complaints are dealt with professionally, promptly, and efficiently
- Carry out daily duties as directed by the Head Housekeeper
- Deal with lost property promptly and efficiently in ordinance to the hotel procedure
- Ensure that lost properties are logged in as per standard into Go Concierge platform
- Keep corridors, stairways, and all public/working areas clean and tidy at all times
- Assign special duties to Room Attendants, Public Area Cleaners, and Porters
- Control and supervise the issues of keys and pagers to all the Housekeeping staff on a daily basis
- Ensure that maintenance is reported promptly and correctly and that action by the relevant department is followed up
- Ensure that any repairs to soft furnishings are dealt with promptly and followed up on
- Complete all paperwork and records in accordance with departmental procedures
- Monitor and update the computer system on the room status
- Reporting of room deviancies to relevant departments
- Flexible schedule
Requirements
~1 min read- Previous experience as a Floor Supervisor in a luxury hotel, preferably in NYC
- Ability to mentor and inspire team members
- Exceptional organizational and administrative skills
- Friendly demeanor
- Excellent level of spoken and written English
- Friendly & professional telephone etiquette
- Ability to remain calm under pressure
- Exceptional attention to detail
- Great communication skills
- Computer literate
What We Offer
~1 min read✓Paid vacation, sick, and personal days
✓Medical, Dental, Vision and Life Insurance plans
✓Commuter benefits
✓Holiday staff parties and staff appreciation events
✓In-house uniform dry cleaning services
✓Employee meals while on duty
✓Departmental and company-wide incentive programs
Location & Eligibility
Where is the job
New York, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- August 5, 2026
- First seen
- August 5, 2026
- Last seen
- August 8, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 52%
- Scored at
- August 5, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Firmdale Hotels NYC's site
Please let Firmdale Hotels NYC know you found this job on Jobera.
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