Operations Manager

Job Description:
• Manage daily production including scheduling and distribution of work orders and ensure all work orders are complete each week
• Inventory window cleaning equipment and ensure functionality of equipment
• Manage commercial and residential account work and coordinate with customer contacts
• Handle payments, deposits, and processing
• Manage cleaners including performance reviews, discipline and recognition
• Manage recruitment, hiring and training of window cleaners
• Conduct weekly safety training for window cleaners and document all safety incidents
• Strategically and systematically develop a commercial customer base through direct cold-call sales effort and follow up phone calls
• Weekly, monthly, quarterly, or annual sales goals to meet for bonus structure
• Clean windows as needed

Physical Requirements:
• Able to stand on feet for long periods of time
• Able to lift up to 60 lbs.
• Able to do repetitive motion with hands, wrist and arms
• Able to work with arms above head
• Able to bend and squat to ground level
• Able to work in temperatures ranging from 0 to 110 degrees
• Able to assemble, lift and climb ladders up to 30 feet

Job Requirements:
• Excellent organizational skill
• Previous management experience preferred
• Excellent interpersonal skills and ability to motivate others to perform assigned tasks
• Ability to prioritize and assign responsibilities to others
• Good oral and written communication skills
• Team building skills
• Experience selling and/or working with customers preferred
• Ability to train others
• Valid driver’s license
• Reliable transportation
• Liability car insurance

• Live in Fairfax, Arlington or Loudoun Counties

FISH offers:
• On-the-job training
• No nights or weekends
• Competitive salary and bonus opportunities
• Uniforms furnished
Compensation:
Salary - $40K Plus Bonus & Incentives - Total Package up to $70K
This is a full time position