Five9
Five9~20d ago

Sr Quality Engineer

IndiaChennaisenior
EngineeringQuality Engineer
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Quick Summary

Overview

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Technical Tools
EngineeringQuality Engineer

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Our team loves technology as much as you do. We are looking for an experienced, high-energy senior quality engineer for our Digital team based in India.

You will have ownership of engineering design, coding, and implementation of Cloud Test Platform CI/CD automation. This includes tools and frameworks necessary to support testing and release builds. You will apply your technical knowledge, leadership skills, software development methodologies, best practices, and proven processes to consistently deliver a great quality product in a predictable manner.

The role is also an ambassador of quality engineering principles in collaboration with developers and product owners. The main goal of this role is to develop code test scenarios in a Cloud/Java/Terraform environment. This role will define test processes and goals together with development architects and ensure test plans are appropriate, including the review of plans done by developers. This role will also assist in the definition and creation of tests and scripts to support customer journey scenarios for contact center features.


Requirements

~1 min read
  • Ownership of engineering design, coding, and implementation of Cloud Test Platform CI/CD automation
  • Tools and frameworks necessary to support testing and release builds
  • Technical knowledge, leadership skills, software development methodologies, best practices, and proven processes to consistently deliver a great quality product in a predictable manner
  • Ambassador of quality engineering principles in collaboration with developers and product owners
  • Develop code test scenarios in a Cloud/Java/Terraform environment
  • Define test processes and goals together with development architects and ensure test plans are appropriate, including the review of plans done by developers
  • Assist in the definition and creation of tests and scripts to support customer journey scenarios for contact center features
  • Ability to think quickly, with the ability to make decisions with incomplete data
  • Bring energy, positivity, and drive to your team

Responsibilities

~1 min read
  • Design and code test solutions around the Cloud Platform environment with test-as-infrastructure principles
  • Champion, design, and implement web accessibility testing strategies and automation to ensure products meet WCAG and other accessibility standards
  • Lead Quality and Automation initiatives across multi-disciplinary teams, coordinating process definition, best practices, and efficient usage of infrastructure
  • Participate in Agile software development initiatives (standup, planning, and Increment planning) to support innovation and enhancement of automation frameworks and tools through iteration/functionality testing
  • Work closely with operations and sustaining teams to ensure platform availability
  • Build sustainable engineering practices through, among other things, active code reviews, architecture discussions, guided by the selection of technologies, and mentorship
  • Ensure continuous resource utilization and drive continuous efficiency improvements

 

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 


View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.  

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Location & Eligibility

Where is the job
Chennai, India
On-site at the office
Who can apply
Open to applicants worldwide
Listed under
India

Listing Details

First seen
April 7, 2026
Last seen
April 27, 2026

Posting Health

Days active
20
Repost count
0
Trust Level
36%
Scored at
April 27, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Five9
Five9
greenhouse

Five9 is a leading provider of cloud contact centre software.

Employees
3k+
Founded
2001
Domain
five9.com
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Five9Sr Quality Engineer