Corporate Traveler - Corporate Land Program Manager - Toronto, ON

Corporate Land Program Manager

A world where tech and people work collectively to make corporate travel simpler, faster and easier.

Corporate Traveller is one of Flight Centre Travel Group’s (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we’ve been helping go-getter businesses grow through travel.

Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG’s corporate travel division. Award winning, forward thinking and fun to work for – this is a business for people who love travel, are team players and customer service oriented. 

To learn more about Corporate Traveller please click HERE

About The Opportunity

You'll be the subject matter expert on rate negotiation strategy, building scalable frameworks, influencing internal stakeholders, and creating seamless processes that connect negotiation, rate loading, and commission collection. If you're analytical, commercially minded, and passionate about corporate travel supply strategy, this is an exciting opportunity to make a measurable impact.

Key Responsibilities

• Serve as the SME hotel and car rate negotiation expert, advising when to negotiate client-specific rates versus leveraging existing preferred programs
• Analyze industry benchmarking and internal performance data to develop effective hotel and car program strategies
• Build and maintain negotiation frameworks that balance customer value with commercial return
• Translate broader supply strategy and preferred partner priorities into actionable recommendations for SME customers
• Build and maintain hotel-level supplier relationships with key partners
• Negotiate directly with hotel partners to secure competitive programs
• Support hotel and car program negotiations across Corporate Traveler and Stage & Screen accounts

• Train sales, account management, and travel consultant teams on negotiation strategy and program positioning
• Support marketing teams with content that communicates program value and strategy
• Clearly communicate negotiation recommendations and rationale to internal stakeholders

• Design and implement processes connecting rate negotiation, rate loading, and commission collection
• Partner with rate loading and commissions teams to ensure negotiated terms are accurately captured and implemented
• Identify process or data gaps that create revenue leakage or missed commission opportunities
• Improve program governance, tracking, and compliance across the negotiation lifecycle

• Leverage AI tools to improve efficiency and enhance negotiation strategies
• Incorporate new data sources into commercial decision-making
• Utilize AI-driven market trend analysis and predictive insights to inform future program strategy

• Measure and communicate customer savings, margin improvement, and commission capture
• Develop reporting on negotiation pipeline, program performance, and return on investment
• Present recommendations, strategies, and results to senior stakeholders in a concise and actionable manner
• Other duties and tasks as assigned
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Experience & Qualifications

Work Perks! - What’s in it for you:

FCTG is renowned internationally for having amazing perks and an even better culture.  We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

• Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections: We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion: Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable practices, including regular equity assessments and inclusive recruitment protocols.
• A career, not a job: We offer genuine opportunities for people to grow and evolve
• We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
• Giving Back: Committed to making a difference through our Corporate Social Responsibility program, which supports nominated charities via volunteering and fundraising, our Office Environmental Program, LEED® Gold-certified office spaces, and 1 paid Volunteer Day per calendar year.

Benefits Include:

• Generous paid time off policy
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Group benefits including extended health care, dental and vision, gender affirming care, fertility care
• Insurance including life, AD&D, critical illness, long term disability
• Employee Assistance Program
• RRSP/RPP with matching
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses

Back to search results Apply now Refer a friend