Senior Software Engineer (AI-First, Full Stack) - Gold Coast, QLD

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

We’re building the future of AI‑augmented engineering and are looking for a Senior Software Engineer who doesn’t just write code, they multiply impact using AI

This is a newly created role driven by rapid growth and global expansion. You’ll play a critical role in scaling large‑scale, customer‑facing travel platforms integrated with partners such as Google Flights, Skyscanner, and Kayak.

This is not a traditional engineering role. You’ll be expected to think like an engineer, operator, and product‑minded problem solver, using AI as a core part of how you work.

• Own software solutions end‑to‑end, from detection and diagnosis through to resolution
• Build, maintain, and evolve backend and frontend systems with a focus on reliability and scale
• Design and maintain effective monitoring, logging, and alerting across platforms
• Ensure issues are identified proactively, before they impact customers
• Rapidly respond to production incidents and defects across multiple systems
• Balance speed, quality, and stability in a high‑throughput environment
• Use logs, telemetry, and metrics to perform root‑cause analysis and remediation
• Continuously improve performance, resilience, and maintainability of systems
• Build backend solutions using .NET (C#) and modern frontend solutions using JavaScript / TypeScript
• Design clean, scalable APIs and data models backed by SQL
• Work across the full SDLC, contributing to architecture, implementation, testing, and release
• Leverage AI tools daily to accelerate development, debugging, testing, and operations
• Design and experiment with AI‑assisted workflows and automation across engineering processes
• Identify high‑leverage work and prioritise based on business impact
• Collaborate closely with product, architecture, and engineering stakeholders
• Guide and support an offshore IT support team
• Mentor other engineers and uplift engineering standards across the team
• Take ownership of technical direction within your domain as the team grows

• An AI‑first mindset, you actively use AI tools to move faster and smarter
• Experience using tools like Copilot, Claude, Codex, Rovo, or similar in daily workflows
• Strong full‑stack engineering fundamentals with .NET (C#) and modern JavaScript (ES6+)
• Experience with frameworks such as React, Vue, or Angular
• Strong understanding of system architecture, scalability, and API design
• Solid SQL and data modelling experience
• Hands‑on experience with cloud platforms (Azure preferred)
• Experience implementing observability, monitoring, and alerting solutions
• Strong debugging skills and a track record of owning production outcomes
• A builder mindset, you take ownership, move quickly, and thrive in ambiguity
• Commercial and product awareness, understanding how your work drives business value
• Strong written and verbal communication skills across technical and non‑technical audiences
• Comfort working with offshore teams and across time zones
• A bias toward shipping, learning, and iterating over over‑engineering

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