Sales Operations Manager

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

We’re hiring a Sales Operations Manager to bring rigor, structure, and high-level analytical thinking to how we architect growth and scale our go-to-market engine. This is a high-impact role with meaningful exposure to senior leadership and the executive team as we scale from $100M to $200M+ ARR.

You will own our long-range capacity planning, design sophisticated territory and segmentation models, and elevate how we generate revenue intelligence. This is not a traditional sales ops role—we are moving beyond CRM administration and manual workflows.

We are looking for someone deeply comfortable in complex modeling, excited by GTM strategy, and motivated to use AI tools to improve how we forecast and analyze sales performance. If you enjoy combining data, strategy, and systems thinking to influence real business outcomes, this role is for you.

• 5+ years of strategy, operations, and analytics experience with a track record of driving growth - working in sales operations, preferably in a high-growth SaaS environment (preferably $100M+ ARR)

• Expertise to quickly drill down into the business funnel for outbound and inbound sales motions, and how that connects to revenue

• Excellent analytical and quantitative modeling skills; ability to analyze and interpret data, provide actionable insights, and deliver measurable results

• Expert proficiency with core sales tools (e.g. Salesforce, Gong, Outreach, etc.) and best practices for sales data management.

• Expert level user of Gsheets / excel experience with BI and Data Analysis tools like Tableau or Hex in business user and/or analyst capacity. SQL proficiency is a plus

• Strong collaborator, works well with stakeholders, gains trust, enjoys working with people

• Demonstrates ability to convey complex information to executives clearly and concisely; can resolve tradeoffs. Effective communicator across levels and audiences

• Hands on and proactive, with a builders mentality.

• Maintaining high ownership mentality, demonstrated by developing projects of > 6-12 months length

• You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results