Health Customer Support Executive

We are looking to recruit a Customer Support Executive to join our Health Underwriting Department on a full-time basis. 

As part of this team, you will play a key role in supporting clients through clear guidance and accurate policy handling. This role is ideal for someone with experience in customer service and ideally a medical background, who enjoys helping people make informed decisions about their insurance needs. 

• Advanced level of education 
• Proficiency in Microsoft Office 
• Fluent in spoken and written English; knowledge of Maltese is considered an asset 

- Shorter working hours during the summer months without needing to take vacation leave or make up the time at another point during the year. 

- Additional paid leave given to working parents to care for their unwell children, over and above the option of using their own sick leave for this purpose.  

- Additional paid leave to care for ill family members, over and above the unpaid entitlement provided at law.   

- Comprehensive insurance coverage, including life, personal accident and health insurance.  

- On-site GP clinic available monthly for health consultations. 

- Confidential access to mental health support at company’s expense.  

- Study support, including financial assistance and additional leave for exams.  

- Reimbursement of professional membership fees to support industry involvement. 

- Qualification Allowance, awarded upon completion of certain qualifications. 

- Ongoing training from experienced in-house trainers, and external providers. 

- Online learning resources, including CPD-accredited sessions. 

- Seminar and conference access. 

- Regular social events that bring the team together.  

- Paid volunteering leave to support causes that matter.  

- Opportunities to engage in CSR initiatives and make a positive impact. 

GasanMamo is committed to a policy of equal opportunities in all aspects of employment and encourages applications from all members of the community, irrespective of race, religion, gender, disability, age or sexual orientation. 

Are you ready to bring your skills to a dynamic team and contribute to our continued success? We’d love to hear from you!