Customer Support Executive - Voicelink Solutions

Our client Voicelink Solutions is looking for Customer Support Executive in Lahore.

Job Description:

Job Title: Call Center Agent (Customer Support / Sales)

Location: Lahore
Job Type: Full-Time
Salary: PKR 30,000 – 60,000 + Attractive Commission
Shift Timing: 2:00 PM – 10:00 PM

Job Description:
We are looking for motivated and confident individuals to join our team as Call Center Agents. The role involves handling customer calls, providing support, and/or generating sales through inbound and outbound calls.

Key Responsibilities:

• Handle inbound and outbound calls professionally
  
• Guide customers about products/services
  
• Resolve queries and complaints efficiently
  
• Maintain call records and customer data
  
• Achieve sales targets (for sales campaigns)
  
• Build strong customer relationships
  

Requirements:

• Good communication skills (Urdu & basic English)
  
• Basic computer knowledge
  
• Ability to work in a fast-paced environment
  
• Fresh & experienced candidates can apply
  
• Call center experience is a plus
  

What We Offer:

• Fixed salary (PKR 30K – 60K)
  
• Performance-based commission
  
• Friendly working environment
  
• Growth and promotion opportunities