Givinghhc6mo ago

USD 30–35/yr

Medical Technical Writer

United States·AustinFull Timemid

OtherTechnical WriterHealthcare

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Quick Summary

Overview

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy.

Technical Tools

ms-officetechnical-writing

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions related to their work in nuclear facilities for the Department of Energy. With a focus on personalized, in-home care, we are committed to assisting those who have dedicated their careers to these vital roles. As a fast-growing, leading provider, we proudly serve patients across Arizona, Colorado, Kentucky, Missouri, Nevada, New Mexico, Tennessee, Texas, and Utah.

If you’re a compassionate individual who puts patients first and thrives in a mission-driven, collaborative environment, we want you to join our team! Apply today and help us continue delivering exceptional care to those who need it most.

Responsibilities

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Draft clear, precise letters of medical necessity (LMNs), medical, and legal documentation to support claims and communicate effectively with patients, healthcare professionals, and other stakeholders.

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Effectively manage a high volume of claims, producing approximately 50-60 letters per month.

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Review patient records to identify additional health issues and document them in HHC and claim letters to maximize claim approvals and benefits.

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Foster patient satisfaction and engagement through timely, accurate, and professional communication.

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Apply technical skills, including application of health science literature, to secure prompt and successful claim approvals.

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Advocate for patients by ensuring LMNs and supporting documentation reflect all approved conditions, securing the maximum allowable hours and benefits based on medical necessity.

Serves as a member of the Growth Office

Provides support for up to 500 patients

Hit or exceed weekly and monthly KPIs to support patient success and business functions

Requirements

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Create medical and legal documentation with accuracy and a focus on fostering positive relationships with healthcare professionals and other stakeholders.

Efficiently manage a high volume of claims on a weekly basis.

Provide continuous support by reviewing patient records and identifying additional health issues to maximize benefits.

Maintain high standards to build and sustain patient trust.

Clearly communicate to ensure that patient expectations are aligned with what is realistically achievable.

Apply technical skills to secure prompt and successful claim approvals.

Foster patient satisfaction and engagement through effective communication and consistent support.

Build and maintain strong collaborative relationships with stakeholders.

Bachelor’s degree in Healthcare Administration, Biology, Nursing, Epidemiology, Public Health or related field preferred.

A minimum of 2 years of experience in a healthcare setting is required, preferably in coordinating and managing patient documentation, medical writing, medical terminology, or in a healthcare administration role.

Familiarity with healthcare programs and benefits, particularly the Department of Energy Employees Occupational Illness Compensation (DEEOIC) program, is preferred.

Proficiency in Microsoft Office Suite and other relevant software is required.

Hybrid work environment (after introductory period)

Company holidays, floating holiday, and birthday holiday

$100 monthly cellphone reimbursement

$150 Lifestyle Reimbursement annually (may be for gym/fitness memberships, Costco/Sam’s Club memberships, Amazon Prime memberships, and more)

Modern Health mental wellness platform to access personalized mental healthcare for you and your dependents

Tuition Reimbursement Program

Employee Assistance Program

Employee Appreciation Program

Company Provided Snacks & Drinks Daily in Office Kitchen

Vacation (PTO) and Sick Days

Competitive benefit plans

Company paid STD and LTD

401(k) with matching

Being a part of a growing company!

Working with incredible patients and their families!

To provide the exceptional care our patients deserve, we rely on a team of passionate, dedicated professionals. We’re committed to creating a supportive, collaborative culture, offering competitive benefits and compensation, and giving our team members the tools and opportunities to grow and advance their careers.

If you’re ready to be part of an organization that truly makes a difference in people’s lives, we encourage you to apply today and start a fulfilling journey with Giving Home!

Giving Home is dedicated to fostering an inclusive and equitable work environment. We adhere to all applicable federal, state, and local pay transparency laws to ensure fair compensation practices.

Giving Home is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. Our employment practices are designed to provide equal opportunity at all stages of employment, including hiring, promotion, training, compensation, and termination.

Giving Home is committed to maintaining transparent compensation practices and regularly reviews our policies to ensure compliance with evolving laws and best practices. We value the contributions of our employees and strive to provide a work environment where everyone feels respected, valued, and fairly compensated.