Equipment Services Engineer (Onsite)

• Bachelor's Degree in engineering or a related field and 8 or more years of experience in equipment engineering, field service, maintenance engineering, or industrial manufacturing OR a Master's degree and 5 or more years of experience in equipment engineering, field service, maintenance engineering, or industrial manufacturing.
• Experience in mechanical and electrical troubleshooting and problem-solving skills.
• Experience working directly with equipment OEMs, vendors, contractors, and specialized service providers.
• Experience interpreting mechanical drawings, electrical schematics, equipment manuals, and technical documentation.
• Experience working with CNC machine tools, automation, robotics, PLCs, hydraulics, pneumatics, or similar manufacturing equipment preferred.
• Proficient with Microsoft Office suite

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

The Equipment Services Engineer provides technical expertise and field engineering support for manufacturing equipment and serves as the primary technical liaison between Equipment Maintenance and equipment OEMs, suppliers, and specialized service providers within an aerospace production environment. The Equipment Services Engineer combines hands-on field service engineering with vendor management to ensure manufacturing equipment is maintained, repaired, upgraded, and supported in a safe, reliable, cost-effective, and timely manner.

The Equipment Services Engineer is responsible for driving complex equipment issues to resolution, coordinating external technical services, supporting equipment repairs and upgrades, and improving equipment reliability, availability, and performance. This position works closely with Maintenance, Engineering, Operations, Quality, EH&S, Procurement, and external vendors to ensure equipment is safely and effectively maintained in support of aerospace manufacturing operations.

The Equipment Service Engineer will investigate complex equipment issues, coordinate technical support, manage vendor service activities, review repair recommendations, support equipment installations and upgrades, and drive issues to resolution while maintaining a strong focus on safety, quality, production continuity, reliability, and cost control.

• →Provide advanced technical troubleshooting and engineering support for manufacturing equipment and systems; diagnose complex mechanical, electrical, hydraulic, pneumatic, CNC, controls, and automation issues.
• →Serve as the primary technical contact between Equipment Maintenance and equipment OEMs and service providers; coordinate OEM and vendor field service activities, including troubleshooting, repairs, inspections, upgrades, installations, and commissioning.
• →Develop and review technical scopes of work, repair proposals, service recommendations, and equipment solutions; manage vendor activities from initial problem identification through completion, testing, and final acceptance.
• →Support Maintenance Technicians and Engineers with complex or recurring equipment problems; investigate equipment failures and support root-cause analysis and corrective actions.
• →Identify opportunities to improve equipment reliability, reduce downtime, and eliminate repeat failures; support preventive, predictive, and condition-based maintenance strategies; support equipment rebuilds, retrofits, modernization, and capital improvement projects.
• →Review vendor performance, service costs, warranties, contracts, and invoices; maintain equipment service history, technical documentation, and lessons learned.
• →Ensure vendor work meets company safety, quality, engineering, and aerospace requirements; support equipment lifecycle planning and repair-versus-replacement decisions.
• →Coordinate technical activities across Maintenance, Manufacturing Engineering, Operations, Quality, EH&S, Procurement, and other stakeholders.

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