Senior Supervisor, Training - Operations Manufacturing

We are seeking a Training Supervisor to lead and enhance training operations across our manufacturing environment. This role is responsible for supervising training delivery, overseeing onboarding and workforce development initiatives, and driving continuous improvement of training systems and processes to ensure consistency, compliance, and operational effectiveness. The successful candidate will collaborate closely with Operations, Quality, Engineering, Human Resources, and Health & Safety teams to ensure workforce competency, readiness, and ongoing skills development.

Lead, coordinate, and oversee training programs in areas including health and safety, precision mechanical assembly, manufacturing procedures, engineering drawing and blueprint interpretation, and other technical skills. Provide guidance and support to trainers and employees to ensure effective learning outcomes across varying skill levels. Monitor training effectiveness and implement improvements to maximize employee performance and engagement.

Evaluate and improve training systems, workflows, and procedures to ensure consistency and standardization across all training activities. Maintain training documentation, records, certifications, and compliance requirements in accordance with company, industry, and regulatory standards. Develop, update, and standardize training materials including presentations, work instructions, job aids, assessments, and onboarding resources as required.

Partner with department leaders and subject matter experts to identify operational skill gaps and develop training strategies that support production goals and workforce capability. Ensure training content remains current with changes in equipment, manufacturing processes, quality standards, and regulatory requirements. Support succession planning and cross-training initiatives to strengthen workforce flexibility and readiness.

Supervise day-to-day training activities, schedules, and onboarding programs to ensure employees complete required training within established timelines. Provide coaching, mentorship, and performance feedback to trainers and trainees as needed. Track employee training progress, qualifications, and certifications to maintain compliance and support operational planning.

• Post-secondary education in Adult Education, Technical Training, Human Resources, Manufacturing, or related field, or equivalent combination of education and experience
• 3–5 years of experience in training, workforce development, or technical instruction within a manufacturing environment
• Previous experience leading, mentoring, or supervising training activities or teams
• Strong presentation, facilitation, and communication skills with the ability to engage diverse audiences
• Proficiency with learning management systems (LMS) and Microsoft Office Suite
• Excellent organizational, leadership, and time-management skills with the ability to manage multiple priorities in a fast-paced environment

• Experience with aerospace or defense industry quality standards (AS9100, NADCAP)
• Technical knowledge in areas such as blueprint reading, soldering, optics handling, or precision assembly
• Certification in training delivery, instructional design, adult learning, or leadership development
• Familiarity with quality systems and continuous improvement methodologies (AS9100, ISO 9001, Lean Manufacturing)
• Experience developing onboarding, cross-training, and workforce competency programs

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age disability, protected veteran status or any other characteristic protected by law.

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