Gold Care Homes

Gold Care Homes is a well-established national independent Care Homes group for the elderly. Gold Care Homes was established in 1999 and has since grown to operate 45 care homes across the South of England. The group offers a range of services which includes residential, nursing, frail elderly and dementia care.

The Billing Analyst at Gold Care Homes ensures accurate billing, debt management, and credit control for residents across care homes. Collaborating with the Customer Relation Management team and Care Home Management, this role focuses on maintaining financial accuracy and minimizing debt. Strong analytical skills, attention to detail, and a proactive approach are key. Experience in the healthcare sector and CARESYS is a plus but not essential.

• →Managing admissions and discharges on the resident management system.
• →Overseeing end-to-end billing processes and raising invoices for all residents.
• →Handling credit control, including debt chasing and recovery.
• →Collaborating with the Customer Relation Manager Team and Care Home Management to minimise new debt.
• →Producing aged debt reports to monitor outstanding balances.
• →Performing banking tasks and reconciliation.
• →Sending customer statements, including reminders for overdue accounts.
• →Recommending and initiating legal proceedings for debt recovery when required.
• →Generating various revenue, debt, and resident-related reports.

• Please note that this is an on-site role. The selected candidate will be required to commute to the office in Uxbridge Monday to Friday, with working hours from 9:00 AM to 5:30 PM.