Gold Care Homes

At Delta Hotels by Marriott™ Heathrow Windsor, we focus on what truly matters, creating a seamless full-service hotel experience. Positioned perfectly between London Heathrow Airport and historic Windsor, our hotel is a space where guests and associates alike thrive. Join a warm and welcoming team committed to excellence and personal growth.

• →Based at Delta Hotel by Marriott Heathrow Windsor, primarily in Market Kitchen Restaurant, you will also support and supervise Brew Bar Lounge, Room Service, Executive Lounge, and Conference & Banqueting. You will lead by example, deliver excellent service and guest satisfaction, and help create memorable experiences while developing your own career.
• →Act as a role model and mentor, working alongside the team and supporting their development.
• →Assign and monitor tasks, ensuring they are completed on time and to the required standards.
• →Ensure team members are trained in Marriott values, roles, responsibilities, service and technical standards.
• →Complete opening duties, including setting up supplies/tools, managing the bank, and ensuring the area is clean and operational.
• →Complete closing duties, including cleaning, restocking, storing equipment/goods, returning items to the correct locations, and completing checklists.
• →Support other departments when required to ensure excellent guest service.
• →Record guest and employee incidents for management follow-up.
• →Check storage areas for organisation, FIFO, cleanliness, and complete scheduled stock and inventory checks.
• →Monitor dining areas for seating availability, service, safety and guest wellbeing.
• →Work with management to develop improvements, set goals, and enhance guest and employee satisfaction.
• →Communicate meal requirements, allergies, dietary needs and special requests to the kitchen.

Join our global, diverse team where your positive energy and people-first mindset help create memorable stays. Each day brings new opportunities to connect with guests from around the world.

Delta Hotels is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.