Gopuff
Gopuff29d ago

Shift Supervisor - Lead Barista, Starbucks, Bucktown, #15

United StatesChicagoFull Timelead
OtherShift SupervisorHospitality & Food ServiceManufacturing & Production
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Quick Summary

Overview

Gopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast,

Technical Tools
OtherShift SupervisorHospitality & Food ServiceManufacturing & Production
Gopuff is seeking a Shift Supervisor for our Starbucks Operations team. Reporting to the Site Leader, this role is a core part of the team with the responsibility to ensure order accuracy and fast, efficient delivery to our customers. This role contributes to Starbucks' success by assisting the site leader in executing store operations during scheduled shifts. This job deploys baristas and delegates tasks so that they can create and maintain the Starbucks Experience for our customers. The incumbent is responsible for modeling and acting in accordance with both Starbucks standards and Gopuff standards.  
  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks and Gopuff
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
  • Anticipates customer and store needs by constantly evaluating environment for cues
  • Communicates information to manager so that the team can respond as necessary to create a great working environment during each shift
  • Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
  • Provides feedback to manager on employee performance during shift
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift to ensure operational excellence and to improve performance
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns
  • Executes store operations during scheduled shifts
  • Organizes opening and closing duties as assigned
  • Maintains regular and consistent attendance and punctuality
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
  • Follows health, safety and sanitation guidelines for all products
  • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays to give you the opportunity to spend time with your employees.  Customers turn to Gopuff to deliver their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. 
  • 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience + 1 year of leadership in a cafe is preferred
  • ServeSafe Certification highly preferred 
  • Starbucks or other fast-paced cafe experience preferred
  • Ability to work with fluid schedules
  • Welcoming and helpful attitude toward new team members
  • Learn and adapt to current technology needs
  • Work both independently and with a team
  • Have a focus on quality and take pride in your work
  • Attention to detail and follow a multi-step processes
  • Medical/Dental/Vision Insurance (for full-time employees)
  • 401(k) Retirement Savings Plan
  • 25% employee discount & FAM Membership
  • Vacation and Sick Time for eligible employees
  • EAP through AllOne Health (formerly Carebridge)
  • Gopuff pays employees based on market rates, and pay may vary by location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area.
  • Chicago, IL: $19.30 per hour
  • The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information about this role’s compensation package, please reach out to the designated recruiter. 
  • $500 90 day referral bonus
  • Listing Details

    Posted
    March 11, 2026
    First seen
    March 24, 2026
    Last seen
    April 10, 2026

    Posting Health

    Days active
    17
    Repost count
    0
    Trust Level
    45%
    Scored at
    April 10, 2026

    Signal breakdown

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    Gopuff
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    Gopuff is an American consumer goods and food delivery company that delivers thousands of everyday products to customers in minutes from its network of micro-fulfillment centers.

    Employees
    5k+
    Founded
    2013
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    GopuffShift Supervisor - Lead Barista, Starbucks, Bucktown, #15