Quality Engineer

A leading EMS company based in Switzerland is seeking a Quality Engineer.

The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers, ensuring effective management of non-conformities and the definition of corrective and preventive actions.

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  Manage customer relationships regarding quality, acting as the primary interface and ensuring high customer satisfaction

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  Analyze customer-reported non-conformities, identify root causes, and define corrective actions. (8D, 5 Why, Ishikawa, etc.)

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  Be responsible for product quality management during sampling phases, mass production, and throughout the entire product lifecycle

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  Coordinate continuous improvement activities and contribute to the reduction of customer complaints

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  Manage customer audits and participate in the execution of internal audit

• Degree in Engineering or diploma in electronics/mechanical field

• ISO 9001:2015 Auditor certification

• In-depth knowledge of ISO 9001:2015 standard

• Experience in Lean Manufacturing and Six Sigma

• IPC-A-610 certification

• Strong problem-solving skills, customer-oriented mindset, and team-working attitude

• Ability to work in dynamic environments under tight deadlines, maintaining an analytical and collaborative approach

• Excellent written and spoken Italian and English