S. 26/27 Chalet Host

Chalet Host – Winter Season (Niseko)

Spend your winter in one of Japan’s most sought-after alpine destinations, delivering exceptional, personalised experiences within a portfolio of premium private chalets.

At H2 Life, we specialise in creating seamless, high-quality stays for guests from around the world. As a Chalet Host, you will play a key role in shaping each guest’s experience — combining attention to detail, thoughtful service, and a genuine passion for hospitality.

About the Role

This is a dynamic, guest-facing role within a private chalet environment. You will be involved in all aspects of the guest journey, supporting the delivery of a smooth, comfortable, and memorable stay.

Working alongside a close-knit international team, you will gain hands-on experience across multiple areas of hospitality, contributing to a high standard of service in a fast-paced and rewarding environment.

What You’ll Be Doing

• Welcoming and hosting guests throughout their stay, ensuring a comfortable and enjoyable experience
• Supporting the coordination of daily plans, bookings, and in-resort arrangements
• Assisting with food & beverage service within the chalet environment
• Maintaining high standards of cleanliness and presentation across all guest areas
• Anticipating guest needs and responding in a proactive and professional manner
• Supporting daily operations and adapting to the needs of the team and guests
• Working closely with internal teams to ensure smooth communication and service delivery

Who We’re Looking For

• A friendly, approachable, and service-oriented individual
• Strong attention to detail with pride in delivering high standards
• Comfortable working in a fast-paced, guest-focused environment
• A proactive mindset with the ability to adapt and learn quickly
• Previous hospitality experience preferred, particularly in guest-facing roles
• Strong communication skills and confidence working with international guests

What We Can Offer You

• Competitive hourly rate
• Subsidized staff accommodation
• Staff benefits and local discounts
• A variety of shift patterns across the season
• Social events and team activities
• Opportunity for contract extension or return seasons
• Visa support available for suitable candidates

Seasonal Details

• Winter seasonal contract (approx. December – March)
• Full-time, shift-based role including weekends and public holidays

Ready for the Season of a Lifetime?

If you’re passionate about hospitality and want to be part of a team delivering memorable guest experiences, we’d love to hear from you.