S. 26/27 Resort Host

Resort Host – Winter Season (Niseko / Furano)

Spend your winter in one of Japan’s most sought-after alpine destinations, delivering memorable guest experiences in a dynamic, outdoor-focused hospitality role.

At H2 Life, we specialise in creating seamless stays for guests from around the world. As a Resort Host, you will be at the forefront of the guest journey — combining service, local knowledge, and hands-on support to ensure every stay runs smoothly from arrival to departure.

About the Role

This is a highly active, guest-facing role that blends hospitality with on-the-ground operations. You will be supporting guests throughout their stay, assisting with transportation, arrivals and departures, and day-to-day requests.

Working as part of a close-knit international team, you will play a key role in ensuring guests feel supported, informed, and well looked after throughout their time in Niseko.

What You’ll Be Doing

• Welcoming guests on arrival and supporting smooth check-in and departure experiences
• Assisting with transportation within the resort and coordinating guest movements
• Supporting guests with day-to-day enquiries and providing local recommendations
• Ensuring properties are prepared and presented to a high standard for guest arrival
• Conducting routine checks to maintain property condition and readiness
• Assisting with a variety of operational tasks across the resort environment
• Working closely with internal teams to ensure a seamless guest experience
• Acting as a friendly, professional, and approachable point of contact for guests

Who We’re Looking For

• A positive, energetic, and service-driven individual
• Confident interacting with international guests in a professional manner
• Comfortable working in an active, outdoor role in winter conditions
• A proactive mindset with the ability to think on your feet
• Strong teamwork and communication skills
• A valid driver’s license and confidence driving in winter conditions preferred
• Previous hospitality or customer service experience is an advantage

What We Can Offer You

• Competitive hourly rate
• Subsidized staff accommodation
• Staff benefits and local discounts
• A variety of shift patterns across the season
• Social events and team activities
• Opportunity for contract extension or return seasons
• Visa support available for suitable candidates

Ready for the Season of a Lifetime?

If you enjoy being active, working with people, and creating great guest experiences, we’d love to hear from you