Systems Manager (Data and Technical Support Systems) – Various Posts [For Serving HA Staff Only]

Vacancy Notification Circular No. HOITD2609007
 

Key Responsibilities

Post A

Reporting to Senior Systems Manager (Data & Technical Support Systems), this position is responsible for enterprise architecture and technical support for business systems, and project devices management with following key responsibilities:

1. Design architecture and provide technical support for over 100 existing and emerging business systems, encompassing both in-house applications and vendor solutions.

2. Oversee client device support for department including but not limited to technical refresh, help desk operations, asset inventory and software upgrade.

3. Collaborate with project teams to ensure that business systems adhere to Enterprise Architecture (EA) standards and Site Reliability Engineering (SRE) best practices.

4. Partner with project teams to execute technical refresh roadmaps and Digital Health Platform (DHP) initiatives.

Post B

Reporting to Senior Systems Manager (Data and Technical Support Systems), this position is responsible for enterprise resource planning (ERP) & business intelligence (BI) development, intranet and internet website support and Head Office IT support with following key responsibilities:

1. Optimize and provide technical support for core ERP systems across various functions.

2. Develop and maintain BI dashboard to support business operations.

3. Enhance and support various intranet and internet web pages.

4. Deliver IT support services for the Head Office.

5. Assist in leading a virtual EA Team by monitoring technology adoption, communicating important corporate EA directives and advising stakeholders on architecture design and technology selection.

Both Posts

1. Identify and implement opportunities for process improvement through automation and technological innovation.

2. Assist senior management in the formulation and execution of IT strategic and transformation plans.

3. Manage team resources such as budget, manpower and capacity planning. 

4. Coach and develop a team of professionals to maintain a competent workforce and promote a culture of continuous learning.

Entry Requirements

1. Degree in Computer Science or relevant disciplines; or equivalent.

2. Over 10 years’ post qualification Information Technology (IT) related experience.

Preferable Attributes / Exposure

Post A

1. At least 8 years’ experience in technical support and user support, in which 3 years in a team leading role.

2. Proven experience in architecture design, database management, and the adoption of DevOps and automation for enhancing operation efficiency.

Post B

At least 8 years' experience in enterprise application management (e.g. ERP) and/or IT service delivery, in which 3 years in a team leading role.

Both Posts

1. Proven experience in the following:

   1. Management of complex systems including in-house applications and vendor solutions

   2. Cross-team collaboration

       

2. Good knowledge in modern infrastructure and software development using Cloud computing or mobile technology platform.

3. Strong leadership skills to keep transforming people, processes and technologies.

4. Strong analytical, communication and interpersonal skills.

5. Good command of spoken and written English and Chinese.

Remarks

1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.
2. Relevant experience gained in HA may be considered as equivalent to post-qualification experience.

Please submit application online on or before 6 October 2026. 

For enquiries, please telephone 2300 8881 or 2300 8885.