Product Manager & Business Analyst

Join Harambee as a Product Manager & Business Analyst 

Are you someone who thrives at the intersection of product thinking, analysis, and impact? Do you enjoy turning complex organisational challenges into clear, usable solutions that help people do their best work? If you’re energized by collaboration, clarity, and purpose‑driven technology, Harambee wants you on our team.

About Harambee

We’re not your typical organisation. At Harambee, we’re driven by integrity, results, and a deep commitment to solving youth unemployment through innovative partnerships. Our work is fast‑paced and purposeful, powered by collaborations with partners such as The Presidency of South Africa, Business Unity South Africa, Youth Employment Service (YES), and others who share our mission. Technology plays a critical role in enabling our impact — and our internal products are key to helping teams make better decisions, work more efficiently, and scale what works.

The Role

In this hybrid Product Manager & Business Analyst role, you’ll help shape and evolve Harambee’s Internal Product Suite. You’ll work closely with product, design, data, technology, and operational teams to translate organisational needs into clear product direction, business requirements, and delivery plans.

This role is about clarity and connection — understanding what the business truly needs, turning insight into action, and ensuring that the solutions we build genuinely support our people and our mission.

Your Key Responsibilities

Shape and Evolve the Product Roadmap

• Continuously refine and manage the product roadmap for your area of ownership.
• Collaborate with other Product Managers to ensure alignment across the broader product ecosystem.
• Bring insights from users, internal teams, partners, and opportunity holders into roadmap decisions.

Understand and Define Business Needs

• Engage with stakeholders across the organisation to clarify needs, challenges, and desired outcomes.
• Analyse problems and opportunities to inform product and service direction.
• Ensure alignment between business priorities and product solutions.

Translate Insights into Clear Requirements

• Convert business needs and experiment outcomes into structured, high‑quality requirements.
• Document processes, data flows, functional requirements, and user journeys.
• Lead refinement sessions and create clear, actionable software tickets.

Enable Planning, Delivery, and Quality

• Support prioritisation and planning in line with the product roadmap
• Identify dependencies, risks, and assumptions — both business and technical.
• Define acceptance criteria and support User Acceptance Testing.
• Partner with technical teams to ensure shared understanding and accurate delivery.

Enable Adoption and Continuous Improvement

• Support internal teams in adopting new tools, processes, and ways of working.
• Validate solutions with users to ensure they are fit‑for‑purpose.
• Contribute to improving product and technology ways of working across Harambee.
  
  

What We’re Looking For

Must Haves

• A relevant degree in IT, Informatics, Engineering, Computer Science, or a related field.
• 6–10 years’ experience in business analysis within an Agile software development environment.
• Strong analytical, problem‑solving, and critical thinking skills.
• Experience translating complex needs into clear requirements.
• Ability to communicate confidently with both technical and non‑technical audiences.
• A passion for building inclusive, scalable digital products.

Advantageous

• Experience working closely with Product Managers and contributing to product roadmaps.
• Exposure to analytics techniques and data‑driven decision‑making.
• Experience operating in complex, mission‑driven organisations.
  
  

Who You Are

• You’re curious, structured, and comfortable navigating ambiguity
• You care about outcomes, not just outputs
• You’re collaborative and value shared understanding across teams
• You take accountability and follow work through to closure
• You’re excited by change and thrive in fast‑paced environments
• You believe technology should enable people — not get in their way
  
  

What You Should Be Competent At

• Situational Awareness: Reading changing contexts and responding effectively.
• Accountability: Taking ownership of decisions and outcomes.
• Effective Communication: Adapting your message for different audiences.
• Results Orientation: Driving work to completion with focus and urgency.
• Problem Analysis & Resolution: Applying sound judgement to complex challenges.
• Teamwork & Collaboration: Building strong relationships across disciplines.
  
  

Why Join Us?

At Harambee, your work has real impact. The internal products you help shape directly support the teams and systems that connect young people to learning and earning opportunities.

• Meaningful Impact: Your work strengthens the engine behind our mission
• Collaborative Culture: High trust, strong partnerships, and shared accountability
• Growth & Learning: We invest in our people and value continuous improvement
• Inclusive Environment: We champion diversity and encourage people with disabilities to apply.