Dispatcher / Flight Coordinator (Opfikon, Zürich) Switzerland

As a Dispatcher / Flight Coordinator at Haute Aviation, based in our Opfikon (Zürich) office, you play a central role in the daily operation of our fleet and client flights. You coordinate missions end-to-end, support crews, and act as a key contact for clients and partners.

This role includes structured off-hour coverage to support urgent operational requirements outside standard office hours.

• Plan and coordinate flight itineraries with clients, crews, and partners

• Prepare complete flight packages including routing, fuel planning, and weather analysis

• Obtain all required permits, slots, and handling arrangements

• Monitor flights and adjust planning when required

• Brief crews with all operational details prior to each mission

• Coordinate crew schedules, rest compliance, and travel logistics

• Support crews during operations and resolve issues in real time

• Manage fleet availability and optimise aircraft utilisation

• Coordinate maintenance inputs with CAMO and external providers

• Track aircraft status to support reliable operations

• Act as a direct point of contact for clients and brokers

• Provide clear, fast, and accurate updates throughout each mission

• Maintain a high service standard in all communication

• Support urgent operational matters outside standard office hours

• Coordinate directly with crews and internal teams during off-hours

• Maintain responsiveness and structured decision-making under time pressure

• Support crews in AOG or operational disruptions

• Apply internal procedures and coordinate with relevant authorities

• Keep clients informed with clear and structured updates

• Maintain accurate operational records (flight plans, permits, crew data)

• Follow all regulatory requirements and internal procedures

• Support audits and reporting when required