Sr. Director, Customer Experience and Strategic Execution

Remotesenior
Customer SuccessCustomer Experience
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Quick Summary

Key Responsibilities

Organization leadership: Build, lead and develop a multi-discipline organization of approximately 20 team members, including an Escalations Manager, a Customer Journey & Experience Manager,

Requirements Summary

Master's degree or global equivalent Advanced level experience with project m

Technical Tools
Customer SuccessCustomer Experience

Shape what’s next in dental technology
Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.

Responsibilities

~1 min read
  • →A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!


Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

Location & Eligibility

Where is the job
Worldwide
Fully remote, anywhere in the world
Who can apply
Same as job location

Listing Details

Posted
October 13, 2026
First seen
October 13, 2026
Last seen
October 13, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
63%
Scored at
October 13, 2026

Signal breakdown

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Sr. Director, Customer Experience and Strategic Execution