Facilities Technician II - Sterile

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

In this role as Facilities Technician II – Sterile, you will serve as the primary on-site maintenance resource supporting a 503B sterile compounding facility. This role will play a key part in preparing the site for operations by supporting equipment installation, building preventive maintenance programs, and developing standard operating procedures (SOPs).

During the initial ramp-up phase, you will partner with Engineering, Operations, and vendors to support facility readiness, including equipment commissioning and maintenance program development. Once operational, you will own day-to-day maintenance activities across production equipment, lab systems, and facility infrastructure.

This role requires strong ownership, sound technical judgment, and the ability to operate independently while coordinating vendors for specialized support. You will help ensure equipment reliability, safety, and compliance in a fast-paced, regulated environment.

• Act as the primary on-site contact for equipment and facility issues, ensuring timely resolution or escalation to vendors

• Support facility buildout, equipment installation, and commissioning activities in partnership with vendors and internal teams

• Develop and implement preventive maintenance (PM) programs and SOPs for new and existing equipment

• Perform routine maintenance and basic troubleshooting across mechanical, electrical, and facility systems

• Coordinate and manage external vendors for specialized maintenance, repairs, and service activities

• Maintain facility systems and infrastructure, including HVAC and utilities, to support operational readiness

• Track maintenance activities, work orders, and equipment history within CMMS systems

• Establish and manage spare parts inventory to minimize downtime risk

• Partner with Operations and Quality to ensure maintenance activities align with production needs and compliance requirements

• Identify equipment trends and implement practical improvements to enhance reliability and performance

• Follow all safety procedures and support a safe, compliant working environment

• 5+ years of experience in facilities, maintenance, or equipment support within a manufacturing or regulated environment

• Demonstrated ability to operate independently and take ownership of site equipment and facility operations

• Experience supporting equipment installation, commissioning, or startup activities

• Proven experience building, improving, or executing preventive maintenance (PM) programs and SOPs

• Strong working knowledge of mechanical systems and basic electrical troubleshooting

• Experience managing or coordinating external vendors and service providers

• Familiarity with CMMS systems for tracking maintenance activities and equipment history

• Solid organizational and prioritization skills, with the ability to manage multiple tasks in a dynamic environment

• Working knowledge of safety practices (e.g., lockout/tagout); GMP or regulated environment experience is a plus

• Effective communication skills and ability to collaborate cross-functionally with Operations, Quality, and leadership