Care Operations Manager (COM)

Id-Pocatello-mid

OperationsOperations Manager

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Quick Summary

Overview

Benefits: Health insurance Paid time off Vision insurance Company car Competitive salary Dental insurance Make a Difference. Lead with Purpose.

Technical Tools

OperationsOperations Manager

Benefits:

Health insurance
Paid time off
Vision insurance
Company car
Competitive salary
Dental insurance

Make a Difference. Lead with Purpose.

Are you someone who thrives in a fast-paced environment and enjoys helping both clients and caregivers succeed? As a Care Operations Manager, you’ll play a key role in making sure our clients receive excellent care while supporting and retaining great caregivers. This is a rewarding leadership role where your work directly improves lives every day.

What You’ll Do

Client Support

Complete new client visits and facilitate care plan completion
Follow up with new clients and stay in regular contact
Help resolve client concerns and complaints
Follow up after hospital stays
Complete regular check-ins and reports

Caregiver Support

Check in with caregivers after their first shift
Support caregiver engagement and retention
Address concerns and provide coaching when needed
Help coordinate ongoing training
Complete regular caregiver check-ins

Medicaid & Operations Support

Help onboard new clients and track authorizations
Communicate with Medicaid regarding services
Maintain accurate records
Assist with scheduling and office support as needed

What We’re Looking For

Preferred:

Home care, healthcare, or case management experience
Leadership or staff support experience

Required:

Strong communication and problem-solving skills
Highly organized and dependable
Comfortable with computers and phone communication
Reliable transportation

Benefits

✔ Competitive Pay
✔ Bonus Opportunities
✔ Health Insurance
✔ PTO / Paid Time Off
✔ Paid Training
✔ Career Growth Opportunities
✔ Supportive Team Environment

Why This Job Stands Out