Digital Presales Solution Architect

The Sofia Solutions Center is part of the WW Presales – Solutions centers and Deal centers organization. It complements Geos capabilities providing an uniquely high-value mix of capabilities and resources, providing solutioning and pricing for HPE Portfolios (HPE GreenLake, Operational Services and Managed Services), with turnaround times and deliverables expectations.

Sofia Solutions Center provides services to EMEA and LAC (Latin America) Geos as well as to Direct customers and Partners.

• Provides support to sales to provide opportunity solution pricing as per expectations

• Handles End-to-End pricing solutions in scope for the Solutions Center team.

• Interacts and collaborates with sales/pursuit teams in Geo/country and works with them to understand the customer requirement and develop pricing quote and SoW (Scope of Work) for in-pursuit deals..

• Contributes to design for specific deliverables and assists in the development of  technical solutions.

• Ensures that incoming deals meet acceptance guidelines.

• Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.

• Identifies the technology solutions needed to fulfill the business objectives of the customer and be able to interact with people (customer and internal HPE) at all levels and geographies.

• Develops expertise and practical knowledge of applications for the assigned portfolio

• Works independently on the assigned tasks

Tools and processes knowledge:

• Uses appropriate tools to provide support for proposals development

• Uses knowledge tools and re- uses information for the benefit of projects, and of professional development

Communication and interaction with stakeholders/internal and external customers

• Communicates effectively with technical and non-technical stakeholders and has the ability to drive the conversation/discussion.

• Possess a strong customer focus with the ability to manage escalations, balancing the needs of the customer, the HPE teams (Sales/ Pursuit/ Delivery)

• Graduated a Technical Degree (Computer Science, IT Engineering, etc.)

• Experience in a similar field will be an advantage

• Fluent in written and verbal English

• Fluent in other foreign language (German, Spanish, French or Italian as a 2nd language) if required

• Graduated a Bachelor or Master’s degree that has been completed in Technical degree (preferably Computer Science, Engineering/IT)

• Fast learner of technology concepts and understanding the purpose of technologies

• Good analytical and problem solving skills.

• Strong customer service mind-set

• Sense of urgency to manage time properly when answering to customers.

• Strong teamwork to collaborate and deliver solutions more effectively and document knowledge to share with others.

• Result-oriented, self-started, able to achieve goals and objectives.

• Team player, communicative and flexible, quality mind-set

• Have very good MS Office skills (Excel, PowerPoint, Word, Outlook)

• Microsoft Office and Excel data manipulation experience

• Proposal and presentation writing skills

• Intermediate/advanced MS Excel

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.