Subsidy Specialist

Subsidy Specialist

Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide emergency and permanent housing and help people obtain skills, jobs, housing, and services. We help people who are struggling with homelessness or are at risk of homelessness to achieve self-sufficiency.

• Keep occupancy, vacancy, turnover and related data current; 
• Assist Leased Housing Manager with rent collection activities; 
• Strict adherence to deadlines and attention to details;
• Track and complete income certification and annual recertification of residents in a timely, accurate manner; document income certification compliant with funder regulations; 
• Draft leases and housing assistance payment contracts in a timely and accurate manner;
• Assist with data entry of compliance reports in Excel spreadsheets; 
• Interact with residents and coordinate with case management staff regarding collection of compliance documentation in a sensitive and respectful manner; 
• Timely follow up with participants on late payments and documentation for steps taken and correspondence issued;
• Responsible for generating some basic reports including the preparation of responses to agency file audit reports; 
• Receipt, entry and tracking of tenant rental payments;
• Ability to generate, understand and present reports showing outstanding balances, vacancies, occupancy, etc.;
• Maintain organized and up-to-date resident and property files; 
• Monitor delinquent rents and fees, support subsidy manager in taking appropriate action to collect rents and fees; 
• Review monthly property financial reports and assist Subsidy Manager with creation of monthly revenue or other monitoring reports; 
• Coordinate and complete inspections, access to units, and other property access; 

• Empathy: An understanding and empathy for those dealing with homelessness and related issues.
   
   
• Professionalism: Maintains the highest level of professionalism in the delivery of services, building of relationships, collaboration with co-workers, and representation of Father Bill’s & MainSpring within the organization and the community.

• Safety & Security: Actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.

• Travel: Local travel may be required. Valid driver’s license and good driving record required.

• Physical Demands: The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations under the Americans with Disabilities Act (ADA) may be made to enable individuals with disabilities to perform the essential functions.
   
   

• Must be able to verbally convey detailed information or important instructions or ideas accurately or quickly. Must be able to hear average or normal conversations and receive ordinary information. Average visual acuity is necessary. 

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities required of the employee. Other duties as assigned may be part of the job.

Father Bill’s & MainSpring is an equal opportunity employer.