Slot Floor Supervisor- Graves- Omaha

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OtherSupervisor

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Quick Summary

Key Responsibilities

Practices, supports, and upholds the Mission, Vision, and Values of WarHorse Gaming Omaha.

Technical Tools

OtherSupervisor

Responsibilities

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Must be 21 years of age or older.
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High school diploma or GED required; relevant experience may be considered.
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Minimum of three (3) years of experience in a guest service or customer-focused role within a high-volume, complex casino or resort environment preferred.
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Strong organizational skills with exceptional attention to detail.
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Proven analytical, problem-solving, and decision-making abilities.
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Proficiency in Microsoft Office Suite; experience with slot systems strongly preferred.
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Technical understanding of a wide range of slot machines and systems with the ability to train others.
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Comfortable using mobile devices, touch-screen technology, smartphones, and tablet applications.
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Ability to learn and utilize player tracking systems and complimentary guidelines consistent with industry standards.

Guest Focus
Initiative
Teamwork Orientation
Communication Proficiency
Ethical Conduct
Problem Solving & Analysis
Decision Making
Flexibility
Stress Management & Composure

What We Offer

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✓Federal Employees Medical Coverage

✓Comprehensive Medical, Dental, and Vision Insurance

✓401(k) with Immediate Vesting and Company Match

✓Quarterly Incentive Program

✓Vacation, Holiday, and Sick Time

✓Discounted Team Member Meal Program

Due to the nature of the hospitality and entertainment industry, team members must be available to work flexible schedules, including nights, weekends, holidays, and extended hours as business needs require.

Requirements

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Travel is not typically required for this position.

Alcohol Service Authority: No
Gaming License: Must be able to obtain and maintain a Nebraska Racing and Gaming Commission (NRGC) Gaming License
Other Certifications: Not required

This position involves working in a casino environment and may include exposure to secondhand smoke, extended standing and walking, loud noises, and occasional overtime. Physical, mental, communication, and sensory requirements are consistent with a supervisory role in a high-volume gaming operation.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Preference may be extended to persons of Indian descent in accordance with applicable laws.