QA Engineer

Our company, National Retail Solutions (NRS), is a wholly-owned subsidiary of IDT Corporation – a telecom company with many products and divisions including its famed Boss Revolution international calling products sold in 10’s thousands of stores, and its Net2Phone Office hosted PBX offering.

NRS is revolutionizing the independent retail industry by providing them with cost-effective, state of the art point sale systems and complementary services such as a store management app, consumer ordering app, web storefront for merchants, and loyalty programs allowing small retailers to more effectively compete with the larger store chains and online merchants.  We are deployed in well over 14 thousand stores across the US at this time.

The technology division is a small, high-powered development group with teams situated in the US, Israel, and Minsk that produces interactive, high-performance web applications that are both good-looking and easy to use.

As an Experienced QA Engineer at National Retail Solutions you will play a critical role in ensuring the quality and reliability of our software products. You will collaborate closely with the development team to identify issues, create and execute comprehensive tests plans and automated test suites to and ensure that our products meet the highest standards.

Key Responsibilities:

* Create automated and manual test plans for our software applications to identify bugs, defects, and issues in functionality, usability, and performance.
* Develop and execute detailed test plans and test cases based on project specifications and requirements.
* Collaborate with cross-functional teams, including developers, product managers, and designers, to resolve identified issues and ensure timely delivery of high-quality products.
* Create clear, concise, and detailed bug reports, documenting defects and providing reproducible steps for developers to resolve issues.
* Perform regression testing to validate bug fixes and ensure no adverse impacts on existing functionalities.
* Contribute to the improvement of QA processes, methodologies, and strategies to enhance overall product quality and efficiency.

Qualifications and Skills:

* Bachelor’s degree in Computer Science, Engineering, or related field preferred.
* 4+ years of proven experience as a QA Engineer
* Understanding of software QA methodologies, tools, and processes.
* Proficient in creating comprehensive test plans, test cases, and automated test scripts.
* Experience with test automation frameworks (e.g., Cypress, Appium) for automated testing of web or mobile applications.
* Proficiency in testing APIs using tools like Postman or knowledge of API testing methodologies to ensure functionality and data integrity.
* Strong analytical skills with the ability to troubleshoot and solve complex problems effectively.
* Excellent communication skills with the ability to collaborate effectively within a team environment.
* Proficiency in English (verbal and written) is essential.

Nice To Have:

* CI/CD and DevOps Practices: Understanding of Continuous Integration/Continuous Deployment (CI/CD) pipelines and involvement in DevOps practices to support testing in agile environments.
* Mobile Testing: Experience with mobile testing frameworks or knowledge of mobile-specific testing challenges and methodologies.
* Analytical and Problem-Solving Skills: Ability to analyze complex systems, identify issues, and provide solutions or recommendations to improve software quality.