Benefits:

401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
401(k)
Company parties
Free uniforms
Training & development

Position Overview
The Restoration Project Manager leads field production for residential and commercial water, fire, smoke, mold and related restoration projects. This role is responsible for overseeing job progress, supervising technicians, ensuring quality and budget compliance, managing documentation for insurance purposes, and serving as the primary point of contact for customers and adjusters. Strong leadership, technical knowledge, and customer service skills are essential to success in this position.

Key Responsibilities

Manage and oversee residential and commercial restoration projects from start to completion
Supervise and support technicians assigned to each job, ensuring safety, quality, and efficiency
Monitor drying, demolition, mitigation, and restoration activities to ensure scope compliance
Communicate job processes, timelines, and next steps clearly to customers
Interface with insurance adjusters, customers, and internal teams to resolve issues and ensure job success
Create or assist with estimates using Xactimate in accordance with IICRC standards and carrier guidelines
Inspect and scope losses onsite; document damages with clear notes and job photos
Maintain accurate job documentation, including photos, notes, and billable activities for insurance reimbursement
Track labor, equipment, and materials used and communicate billable events appropriately
Conduct quality assurance inspections, obtain customer approvals, and request payments when necessary
Train and mentor technicians as needed

Qualifications

High school diploma or equivalent; college degree preferred
Strong background in restoration and/or construction, including knowledge of building materials and repair methods
Experience managing teams and leading field operations
Proficiency with Xactimate and mobile job documentation software preferred
Excellent communication, problem‑solving, and customer service skills
Valid driver’s license with a satisfactory driving record
Ability to work independently, manage multiple priorities, and meet deadlines
Willingness to participate in an on‑call schedule

Preferred Certifications

WRT – Water Damage Restoration Technician
ASD – Applied Structural Drying Technician
FSRT – Fire & Smoke Restoration Technician
OCT – Odor Control Technician

Physical Requirements & Work Environment

Ability to lift up to 70 pounds and perform physically demanding tasks as needed
Ability to stand, walk, bend, crouch, and work for extended periods
Must be able to wear required personal protective equipment, including respirators
Work performed in both indoor and outdoor environments with varying conditions

Disclaimer
This position description reflects the general duties of the role and may be modified as business needs require. Employment is at‑will, and reasonable accommodations may be provided in accordance with applicable laws.

Project Manager

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