Sr. Technical Writer

Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience. Powered by the Illumio AI Security Graph, our breach containment platform identifies and contains threats across hybrid multi-cloud environments – stopping the spread of attacks before they become disasters.

Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.

Our Product Management team has established a culture based on thought leadership, independence, and responsibility. Those who join us represent the leader in Zero Trust security and work closely with our Engineering team to solve real customer problems. Bring your visionary instincts to all stages of the product lifecycle—conception, definition, development, release and post-release activities—manage strategic planning, feature selection, and tactical activities. This powerful, dynamic team drives our roadmap forward as we work to make the digital world a safer place.

Illumio technical writers are encouraged to be fearless and have the freedom to make important decisions affecting our documentation, tools, and customer experience. We write for advanced networking and security audiences.

At Illumio, technical writers have the opportunity to create new content from scratch about an evolving technology. Each writer has a large impact on the success of the team and on the future of the company. The team's collective experience and insight help us deliver content that best serves customer needs.

Are you a technical storyteller who thrives on turning complex networking and security concepts into in-app help, videos, and infographics? At Illumio, we don’t just write manuals—we build the bridge between sophisticated engineering and a seamless product experience for customers.

The Content Experience team is looking for a Sr. Content Strategist/ Technical Writer to join our team and own the content journey for our new and existing product lines. This isn't just about text on a page; it’s about creating a multimedia experience using videos, learning journeys, infographics, and more to empower our users to secure their most critical workloads.

You aren't just a "writer" here; you are a product expert. You’ll have the autonomy to choose the best format for the message and the support of a team that values technical depth and creative flair.

As a key member of the Content Experience team, you will:

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions creates a culture of belonging, drives our future, and makes us stronger together in support of our customers and their success.

All official job offers from our company are extended directly by our recruitment team and will be sent through an official E-Signature document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience.

For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Illumio will consider for employment qualified applicants with arrest and conviction records.