Warehouse Supervisor

PURPOSE OF POSITION:  

The purpose of the Warehouse Supervisor role is to oversee warehouse operations supporting Product Services and Field Service activities. This position is responsible for managing the receipt, storage, tracking, and shipment of equipment, parts, and vendor components in accordance with established Standard Operating Procedures and Work Instructions.

The Warehouse Supervisor ensures inventory accountability, oversees documentation of incoming materials, and maintains accurate inventory records. The role coordinates closely with manufacturing facilities, Field Service personnel, vendors, and transportation providers to ensure materials moving through the warehouse and in transit are properly tracked and accounted for.

In addition, this position contributes to the development and improvement of warehouse policies and procedures and supports operational improvements related to warehouse processes and the Field Service Return Material Authorization (RMA) process.

SUPERVISORY RESPONSIBILITIES:  

This position provides operational oversight of warehouse activities and personnel supporting warehouse and inventory operations.

ESSENTIAL FUNCTIONS:  

• Manage the receipt, storage, issue, and shipment of parts and equipment while ensuring inventory records are updated and material condition is documented.
• Ensure materials are stored and handled appropriately to prevent damage and maintain inventory integrity.
• Ensure compliance with applicable Standard Operating Procedures and Work Instructions related to warehouse operations, inventory management, and barcode scanning.
• Maintain documentation for parts and equipment stored in the warehouse or in transit to ensure accountability of materials.
• Oversee the conduct of physical inventories including cycle counts and spot checks to maintain inventory accuracy.
• Coordinate with internal teams and external partners to receive, store, ship, and track materials.
• Provide recommendations to improve warehouse operations and assist in the development of warehouse policies and procedures.
• Deploy to Field Service locations when required to assist with warehouse setup, operational improvements, or inventory activities.
• Perform other duties as assigned by management.

COMPETENCIES:

• Warehouse Operations Management: Oversees warehouse activities to ensure materials are received, stored, and shipped efficiently while maintaining inventory accuracy.
• Inventory Accountability: Ensures accurate documentation and tracking of materials to maintain inventory integrity.
• Process Compliance: Ensures warehouse operations follow established procedures and operational standards.
• Cross-Functional Coordination: Works closely with Field Service teams, manufacturing facilities, vendors, and transport providers to coordinate material movement.
• Problem Solving: Identifies operational issues and works proactively to resolve material handling or inventory discrepancies.
• Organization & Priority Management: Manages multiple operational priorities while maintaining warehouse efficiency.
• Communication: Maintains clear communication with internal teams regarding inventory status and operational needs.

EDUCATION AND EXPERIENCE: 

• High School Diploma or equivalent.
• Minimum of 3 years of experience in warehouse operations or inventory management environments.
• Experience using inventory management systems to track materials and maintain inventory records.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Access, and PowerPoint.

PHYSICAL/MENTAL/ENVIRONMENTAL: 

Physical Demands:  

• Activities: Sitting – 40% Walking/Standing – 60%  
• Lifting: Must be able to lift up to 75lbs.  
• Vision: Long periods of close work on a computer screen.  
• Travel: Travel (up to 10%) to IEM regional offices, warehouse locations, or vendor sites.

Mental Demands: Interpret, analyze, research, and manage multiple tasks simultaneously while maintaining attention to detail.  

Environment: Climate-controlled office space and warehouse environments; exposure to non-climate-controlled areas may occur during inventory activities. 

Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.  

[Comp Range: $80k – $90k] 

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