Lead Product Manager

As a Lead Product Manager, you will:

• Lead the strategy and delivery of complex, high-impact digital services for public sector clients.
• Translate user research, organisational needs, and service requirements into clear product strategies, roadmaps, and delivery plans.
• Operate across multi-disciplinary teams to ensure products meet user needs, deliver measurable value, and align with policy, regulatory, and organisational objectives.
• Influence senior stakeholders and clients, guiding decisions about priorities, trade-offs, and risk.
• Coach, mentor, and line manage other Product Managers, helping continually improve our product community of practice.
• Champion best practices in product management, user-centred design, and agile delivery within your teams and across the organisation.

• Own the product strategy for complex public sector services, balancing user needs, policy requirements, and organisational constraints.
• Shape roadmaps, backlogs, and release plans that reflect user insight, feasibility, value, and risk.
• Provide senior-level consultancy to clients, helping them make evidence-based decisions about service priorities and outcomes.
• Lead impactful, high profile engagements, ensuring delivery is reliable, transparent, and outcomes-focused.

• Lead and grow our product practice through recruitment, mentoring, and coaching.
• Support line management of other Product Managers and Senior Product Managers.
• Share expertise to inspire best practice in the wider organisation and strengthen our product community.

• Ensure products comply with standards, frameworks, and legislation relevant to public sector services (I.E, GDS Service Standard, accessibility, security, responsible AI).
• Collaborate with Delivery Managers, engineers, designers, and data specialists to deliver high-quality, user-centred digital services.
• Monitor and report on product performance, KPIs, and benefits realisation, ensuring outcomes are measurable and meaningful.

• Proven experience delivering bespoke digital services in the public sector (to GDS standards) or regulated environments.
• Leading multi-disciplinary teams in complex, innovative product or service delivery.
• Applying agile and user-centred design practices in multi-stakeholder contexts.
• Engaging with senior stakeholders, influencing decision-making, and balancing competing priorities.
• Coaching, mentoring, and developing other Product Managers or practitioners.
• Exposure to government frameworks, standards, and governance models.

• Understanding of cloud technologies, DevOps practices, or modern software engineering.
• Experience in responsible AI, data-intensive product development, or highly secure/regulated services.

• Work on meaningful, high-impact public sector services that improve people’s lives.
• Join a culture that values curiosity, continuous learning, and collaboration.
• Access structured career progression, accredited training, and opportunities to take on increasingly complex and influential projects.
• Be part of a community of practitioners driving innovation and excellence in digital public services.

• Able to work effectively in environments where you can adapt to innovative practices involving uncertainty, change, and agile working.
• Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
• Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships.
• Good judgement and decision-making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others.
• Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery.

We work in a fast-paced, ever-evolving innovation and problem-solving workplace environment where no two days are the same. This requires you to have the foundations of personal resilience, professional adaptability, and flexibility in working alongside others with a positive mindset.

We appreciate that this workplace culture and the level of variety won’t suit everyone.  However, after significant consultations with colleagues at all levels, we understand that these are the fundamentals of success in undertaking the complex, innovation work which is the DNA of Informed Solutions.

These shared foundations are important to team cohesion, performance, and mutual personal support.

As colleagues, we thrive in successfully problem solving together to deliver real-world impact; and value the variety of challenges and opportunities to learn, grow, and progress on a personal and professional level.