Operations Analyst - Panama

The Operations Analyst supports the efficient execution of audit engagements and internal firm operations across all service lines, including SOC 2, ISO 27001, PCI DSS, CMMC, HITRUST, and FedRAMP. This role bridges the gap between audit delivery teams and operational leadership by managing workflows, tracking engagement progress, maintaining operational data, and driving continuous process improvement.
The ideal candidate is highly organized, data-driven, and thrives in a fast-paced remote environment. This is an excellent opportunity for someone looking to build a career at the intersection of operations and cybersecurity compliance.

Education
• Bachelor's degree in Business Administration, Information Systems, Operations Management, or a related field.

Experience
• 2+ years of experience in operations, project coordination, audit support, or a related role.
• Experience in professional services, consulting, audit, or a compliance-adjacent environment strongly preferred.
• Familiarity with cybersecurity compliance frameworks (SOC 2, ISO 27001, CMMC, PCI DSS) is a plus.

Skills & Competencies
• Strong organizational and project coordination skills with exceptional attention to detail.
• Proficiency in Excel / Google Sheets; experience with project management tools (Asana, Jira, or equivalent).
• Excellent written and verbal communication skills in English.
• Analytical mindset — comfortable working with data, building reports, and identifying trends.
• Ability to manage multiple priorities simultaneously in a fast-paced, fully remote environment.
• Collaborative team player with a proactive, solutions-oriented work style.
• High integrity and discretion when handling confidential client and organizational information.

PREFERRED CERTIFICATIONS
Not required, but the following are viewed favorably:
• Project Management Professional (PMP) or CAPM
• Lean Six Sigma (Green or Yellow Belt)
• CISA (Certified Information Systems Auditor)
• Any foundational cybersecurity or compliance credential (e.g., CompTIA Security+, ISO 27001 Foundation)

WHAT MAKES YOU SUCCESSFUL HERE
You take ownership. You don't wait to be told — you spot a gap and close it.
You communicate clearly. Whether writing a report or flagging a risk to leadership, you are precise and professional.
You are comfortable with ambiguity. Insight Assurance is growing rapidly; processes evolve and you adapt.
You care about quality. Every deliverable reflects the firm's reputation — you hold yourself to that standard.
You are globally minded. You work effectively with colleagues across the Americas, APAC, and EMEA.