Ion1mo ago

People & HR Operations Specialist, Italy

PisaFull-time (hybrid)mid

OperationsHuman Resources

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Quick Summary

Overview

About ION We are a Software Product Company with a global footprint in the FinTech sector. With more than 10,000 professionals across 40+ offices worldwide,

Technical Tools

OperationsHuman Resources

About ION

We are a Software Product Company with a global footprint in the FinTech sector. With more than 10,000 professionals across 40+ offices worldwide, we provide solutions combining trading and workflow automation, market data, and advanced business intelligence.

The HR Operations & Talent Support Specialist plays a key role in supporting the end‑to‑end employee lifecycle and the day‑to‑day execution of HR processes across the organization.

This role combines HR operations, talent acquisition support, data and reporting, and process automation, with a strong focus on accuracy, compliance, and employee experience. You will work closely with HR colleagues, hiring managers, and external partners, contributing to efficient and scalable HR operations while proactively improving processes through technology and AI‑driven tools.

Maintain and update employee data across HR systems, ensuring accuracy and GDPR compliance

Support HR administration across the employee lifecycle, including contracts, payroll inputs, onboarding, transfers, and offboarding, in line with Italian labor law and CCNL

Act as a first point of contact for employee inquiries, providing timely and service‑oriented HR support

Assist with recruitment activities, including job postings, candidate screening, interview scheduling, and ATS management

Coordinate with hiring managers, staffing agencies, and external partners

Support compliance activities, reporting, and internal HR documentation

Leverage AI and automation tools to streamline HR processes and improve operational efficiency

Contribute to employer branding, engagement initiatives, and internal communications

Collaborate cross‑functionally with internal teams across legal entities

Master’s degree in Humanities, Digital Humanities, Economics, Law, or related fields

2–5 years of experience in an HR Generalist or HR Operations role

Strong knowledge of Italian labor law and CCNL regulations

Native Italian speaker with English proficiency (minimum B2)

Hands‑on experience with HRIS platforms (e.g. Workday, SAP SuccessFactors, Zucchetti, or similar)

Strong analytical skills, with advanced Excel (pivot tables, lookup functions, Power Query)

Experience with BI tools (Power BI, Tableau, Looker) for HR reporting and dashboardsFamiliarity with AI / LLM tools (e.g. ChatGPT, Copilot, Claude) and interest in applying them to HR workflows

Organized, detail‑oriented, and comfortable working in a fast‑paced, service‑driven environment