The role:

We’re looking for a credit control manager that can help manage the accurate and efficient cash collection for the entire ION Group. Specifically, we’re looking for someone with strong analytical skills, attention to detail, good business acumen for problem solving and the ability to prioritise a demanding workload. This role will collaborate with the internal commercial, legal, tax and billing teams as well as with senior management. We are a rapidly expanding company which means you must be comfortable working in fast paced atmosphere where juggling numerous priorities and deadlines is the norm.

Manage assigned customer base as part of the credit control team

Communicate with our client via emails and phone calls to ensure customers adhere to their agreed payment terms

Become escalation point for all high risk or over trading customers whilst recommending appropriate action to be taken

Support the Head of Credit Control in providing a professional credit control service to the business whilst providing accurate, timely and relevant information

Work closely with the other teams and senior management to resolve queries in an accurate, timely manner

Recommending improvements to credit control policies, processes and procedures

Take initiative to automate daily tasks and help integrate newly acquired entities to the group processes. Lead the initiatives and report improvements to bring projects to close.

Provide ad-hoc reporting as and when requested by management

Reconcile and post all client receipts

High level of numerical ability

Team orientated with the ability to work on your own initiative

Proven ability to multitask and take ownership of projects

Ability to reconcile complex accounts

Superior attention to detail

Advantage but not required: a high proficiency of excel

Advantage but not required: experience using Microsoft 365

Senior Credit Controller

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