Air Cargo Examination Officer (Team Leader)

ISS is seeking an experienced and motivated Air Cargo Examination Supervisor / Team Leader to lead our Air Cargo Examination Officer team and support the delivery of industry-leading aviation security services at Perth.

Reporting to the Operations Manager, you will be responsible for the day-to-day leadership, performance, and continuous improvement of aviation security operations, ensuring all services meet or exceed contractual, regulatory, and client requirements. You will play a key role in fostering a high-performing, customer-focused team while maintaining the highest standards of safety, compliance, and operational excellence.

• →Lead and support a team of Air Cargo Examination Officers.
• →Ensure compliance with aviation security regulations, client requirements, and ISS policies.
• →Manage daily operations, rostering, and workforce planning.
• →Conduct shift briefings, toolbox talks, and performance discussions.
• →Support recruitment, onboarding, training, and employee development.
• →Foster a positive, engaged, and high-performing team culture.
• →Build strong relationships with clients, employees, and stakeholders.
• →Drive safety, service excellence, and continuous improvement initiatives.
• →Assist with incident investigations, reporting, and employee relations matters.
• →Champion ISS values and leadership principles in all aspects of the role.

• Proven experience leading and developing teams.
• Strong communication, interpersonal, and stakeholder management skills.
• High level of integrity and ability to handle confidential information.
• Strong organisational, administrative, and record-keeping skills.
• Ability to make sound decisions and solve problems in a fast-paced environment.
• Customer-focused with a commitment to delivering exceptional service.
• Proficient in Microsoft Office Suite and other workplace systems.
• Certificate II in Transport Security Protection (or equivalent).
• Ability to work independently and collaboratively within a team.
• Flexible, adaptable, and able to manage competing priorities effectively.

• Experience in aviation security, transport security, or a similar operational environment.
• Experience supporting recruitment, onboarding, training, and employee development.
• Strong attention to detail and a continuous improvement mindset.
• Demonstrated ability to influence, coach, and support employees to achieve positive outcomes.
• Previous leadership or supervisory experience within aviation, security, logistics, cargo, or a related operational environment.
• Strong understanding of aviation security regulations and compliance requirements.
• Excellent communication and stakeholder management skills.
• Proven ability to lead, motivate, and develop diverse teams.
• Strong problem-solving and decision-making capabilities.
• Commitment to delivering exceptional customer service.
• Ability to work in a fast-paced operational environment and manage competing priorities.
• High level of professionalism, integrity, and accountability.

We live by our core values every day:

• Honesty
• Entrepreneurship
• Responsibility
• Quality
• Unity

If you are a passionate leader looking to make a meaningful impact in aviation security and contribute to a high-performing team, we would love to hear from you.

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