Senior Business Systems Analyst - Sales Enablement Technology

Jackson Family Wines is much more than a family-owned wine company. We're risk-taking innovators with a strong belief that quality is paramount. We're always on the lookout for top talent -- individuals who possess a strong work ethic, commitment to quality and share our beliefs in healthy lands and a healthy community. In 2024, we were selected as one of the North Bay Business Journal's Best Places to Work for the ninth year running. 

Are you a strong analytical thinker, natural problem solver, and communicator? Do you take pride in translating complex and challenging business and data flows into technical designs and solutions that simplify the user experience? As part of the Sales Enablement Technology (SET) team, the Senior Business Systems Analyst will work collaboratively with stakeholders, SET team developers, other business systems analysts, and the rest of IT. The position will ask you to analyze, configure, test, deliver, and support technology solutions that align with department goals and business strategies.

Essential Skills, Experience, and Education  

• Bachelor's degree in business, computer science, or related field, plus 5 years of relevant work experience; or 9 years equivalent experience.
• Excellent at cross-functional business process reengineering and ability to translate business processes into technology solutions.
• Ability to lead teams and provide work and technical direction to vendors and cross-functional team members. 
• Advanced in Microsoft Office 365 applications including Outlook, SharePoint, Excel, PowerPoint, Word, Visio.
• Experience with SDLC, waterfall, and scrum/agile project methodologies.
• Excellent planning, organizational, problem-solving, and analytical skills.
• Excellent communicator, both written and verbal.  Ability to communicate effectively under high-pressure situations with leadership team members.
• Ability to travel approximately 20% of the time between local company facilities using a personal vehicle. A valid driver's license is required.
• Familiarity with implementing or migrating a multi-location, modern POS platform such as Mad Mobile (Cake or Concierge for Retail), NVPOS, eWinery, PredictSpring, or Retail Cloud with modern POS.
• Familiarity with tracking, monitoring, and analyzing potential issues with API integrations to help determine root cause.
• Proficiency in relational databases and SQL queries.
• Ability to lead large and complex enterprise application projects across all aspects of the software development life cycle.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).