On-Duty Operations Manager (OD)

• →Actively create an inclusive and welcoming environment where each individual is valued, respected, and part of the community. 
• →Actively participate as an essential member of the Health & Wellness team, specifically, yet serve the entire community in this key role.  
• →Support JCC Greater Boston’s mission, vision, and values of belonging, joyfulness, collaboration, and transformation, including through personal role modeling.  
• →Participate in all assigned staff trainings and meetings; contribute to overall organizational success. 
• →Record hours worked using the Paylocity system in accordance with the payroll schedule and as outlined during the employee onboarding. 
• →Follow JCC Policies and practices/protocols; responsible for being punctual and giving notice of shift coverage when needed per JCC policy. 
• →Other duties as assigned.      

About JCC Greater Boston

Since opening its doors in 1983, JCC Greater Boston has been committed to creating a vibrant, inclusive, diverse community by nurturing meaningful, lasting relationships. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.

JCC Greater Boston staff enjoy working in an innovative, friendly, and welcoming environment where their talents and contributions are appreciated. In our recent employee survey, staff rated their direct management and organizational alignment experiences close to 90% positive. If you want to upgrade your working experience and have a better work-life balance, we encourage you to explore becoming part of the JCC team!

The JCC is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values: Belonging, Joyfulness, Collaboration, and Transformation, which we hope resonate with all.

To learn more about what makes JCC Greater Boston a wonderful place to work, please visit our careers page at https://www.bostonjcc.org/careers/

JCC Greater Boston is an equal opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, ancestry, veteran status, marital status, pregnancy, genetic information, or disability. In a continuing effort to maintain and enrich a diverse environment, we actively encourage applications from women and members of underrepresented groups.

Education and Experience: Requires a high school diploma or equivalent and at least 1 year of successful experience overseeing a function or people. Equivalent combination of education and experience may be substituted at the JCC’s discretion to meet this minimum hiring criterion. 

• Must currently hold a valid and active CPR/AED/First Aid Certification!

• Must have strong computer skills: proficiency in Microsoft Outlook, Word, and Excel 

Skills and Abilities:  Requires knowledge and familiarity with the needs of members and families, with the ability to translate ideas and feedback into innovative and meaningful experiences that meet the needs of members and families, including but not limited to: 

• Ability to tactfully handle challenging conversations and situations; trained in de-escalation or willing to be trained.  

• Demonstrates excellent organizational and time management skills.  

• Demonstrates the ability to multitask and manage situations effectively and diplomatically; ability to adapt to evolving needs and circumstances.  

• Demonstrates superb interpersonal and active listening skills, tactful effective communication, persuasion and negotiation skills. 

• History of effective decision-making skills and good judgement. 

• Demonstrates a commitment and excellent ability to build strong relationships with a variety of members. 

• Must be willing to work early mornings, evening and weekend hours. 

Physical Requirements: This position must be performed onsite. Must be able to work well in a busy, dynamic and sometimes noisy environment involving multiple tasks and priorities. Able to lift and carry up to 40 pounds. Able to sit and kneel, to get eye level with small children. Able to stand and walk for long periods of time (often for an entire shift). 

ADA Statement: Individuals must possess these criteria for knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation and using some other combination of skills and abilities.