Director of Product, Subscriber Value

This is a director-level individual contributor role responsible for shaping the strategy that delivers meaningful value to subscribers while accelerating subscription growth.
You will own membership portfolio architecture, pricing, packaging, freemium features, and premium partner offerings across a large-scale consumer product.
The role combines strategic product leadership with hands-on execution across engineering, design, analytics, machine learning, finance, and business development.
You will identify opportunities to increase subscriber satisfaction, revenue per membership, and the long-term value of paid memberships.
You will lead experimentation and use data, AI, and rapid validation to turn customer insights into measurable product outcomes.
As a senior product leader, you will influence executive-level decisions and establish the direction for one of the organization’s highest-leverage product areas.
This is an AI-native environment where modern tooling is embedded into research, analysis, prototyping, financial modeling, experimentation, and product delivery.

• 10+ years of experience in consumer product management, including at least 5 years owning subscription monetization at scale, ideally within a business with millions of paying subscribers and direct accountability for revenue outcomes.
• Demonstrated success developing subscription strategies that generated business growth and launching features that delivered measurable value and improved subscriber satisfaction.
• Extensive hands-on experience with pricing and packaging, including successfully implementing price increases, repackaging initiatives, or comparable monetization changes.
• Proven experience delivering product initiatives through commercial partnerships, including revenue-share or embedded integrations that increased product value.
• Deep knowledge of mobile subscription mechanics, including App Store and Google Play architecture, proration, mid-cycle upgrades, refunds, cancellations, web billing, and global subscription regulations.
• Strong command of subscription unit economics, including lifetime value, gross margin, customer acquisition cost, cohort retention, and contribution per member, with the ability to build and stress-test financial models.
• Director-level strategic experience setting multi-quarter direction across a portfolio of products or surfaces, making prioritization decisions, and managing constrained resources.
• Strong analytical, commercial, and product judgment, with the ability to translate customer needs and business opportunities into measurable outcomes.
• Hands-on experience using current AI tools for research, analysis, financial modeling, product specifications, prototyping, analytics, experimentation, and reporting.
• Ability to critically review and take full accountability for AI-generated outputs while using AI to increase speed, leverage, and product impact.
• Willingness to share effective AI practices, improve team workflows, and continuously learn as AI tooling evolves.
• Strong customer empathy and an understanding of how monetization decisions can affect trust, particularly when building products that support families and their safety.