In-store Mortgage Broker - Ringwood

You will be a trusted mortgage specialist within a high-performing retail environment, helping customers navigate the full home-buying journey with confidence.
The role combines relationship management, mortgage advice, sales, and community engagement, with a strong focus on high-intent customers.
You will manage walk-ins, online leads, and in-store appointments while building lasting relationships within your local community.
From initial property searches through settlement and beyond, you will guide customers through their financing needs and identify opportunities to support them throughout their property journey.
Technology, automation, and dedicated processing support will reduce administrative work, allowing you to focus more time on customers and business growth.
You will also have opportunities to expand your income through complementary property services and referrals.
Working alongside a collaborative store team and broader broker network, you will have access to training, growth programs, and tools designed to support long-term career development.

• Certificate IV in Finance and Mortgage Broking, or willingness to obtain the qualification before starting, with support provided.
• Previous experience in sales, mortgage broking, financial services, customer service, or a related customer-facing environment.
• Strong sales orientation, commercial drive, and determination to contribute to retail store growth.
• Excellent relationship-building and communication skills, with the ability to understand customer needs and provide clear guidance.
• Genuine passion for helping customers achieve their homeownership goals.
• Ability to manage multiple customer interactions and opportunities while maintaining a high standard of service.
• Comfortable working with technology, digital platforms, automation, and data-driven tools.
• Unrestricted Australian working rights.