Litigation Specialist

CanadaRemoteFull-timemid

OtherLitigation Support Specialist

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Quick Summary

Key Responsibilities

Ability to coach and support junior claims professionals while contributing to team knowledge-sharing. Collaborative culture: A workplace built around opportunity, flexibility, community, diversity,

Technical Tools

OtherLitigation Support Specialist

This role sits within a national bodily injury claims team and focuses on managing litigation files from investigation through resolution.
You will handle claims of varying complexity while working toward timely, fair, and financially sound outcomes.
The position involves close collaboration with defense counsel, internal stakeholders, and other claims professionals.
You will apply insurance policy language, case law, negotiation expertise, and claims judgment to assess exposure and coverage.
The role also provides opportunities to contribute to cost-containment strategies and identify emerging litigation and claims trends.
As a remote position, it offers flexibility while remaining highly collaborative and stakeholder-focused.
You will also have the opportunity to mentor junior claims professionals and contribute to continuous improvement across the claims function.

Investigate, evaluate, negotiate, and resolve litigation files of varying complexity, with a focus on timely and fair outcomes.
Direct and guide defense counsel throughout litigation, ensuring appropriate strategies are followed and cases progress toward optimal resolution.
Interpret complex insurance policy language and applicable case law, determine coverage, assess exposure, and establish appropriate reserves.
Review defense counsel reports and recommendations, approve settlements within established authority limits, and coordinate required payment processes.
Participate in private mediations, settlement meetings, hearings, and other litigation-related proceedings as required.
Contribute to regional cost-containment strategies by identifying opportunities to improve claims outcomes and litigation efficiency.
Monitor emerging trends, legislative developments, case law interpretations, and claims issues, assessing their potential impact and identifying opportunities to improve results.
Mentor and coach junior claims professionals, sharing knowledge and supporting the development of effective claims-handling practices.

Requirements

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Minimum 3 years of strong insurance experience, with a focus on litigation claims within a bodily injury claims environment.
Demonstrated ability to investigate, assess, negotiate, and resolve complex claims while balancing timely resolution with appropriate exposure management.
Strong strategic negotiation skills and the ability to pursue early resolution without unnecessary delays.
Ability to quickly assess situations and financial or legal exposure while effectively managing multiple stakeholders.
Strong judgment and communication skills, with the ability to guide defense counsel and other stakeholders toward mutually beneficial resolutions.
Solid understanding of insurance principles, casualty claims, litigation processes, policy coverage, and relevant case law.
CIP designation completed or currently in progress is considered an asset.
Excellent written and verbal communication skills, with the ability to explain complex claims matters clearly and professionally.
Ability to work independently in a remote environment while collaborating effectively with colleagues, counsel, and other stakeholders.
A proactive, adaptable, and continuous-improvement mindset, with an interest in identifying trends and improving claims outcomes.

What We Offer

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✓Annual compensation: Expected salary range of CAD $71,400–$113,925, with actual compensation determined by skills and experience.

✓Remote work: Fully remote position within the eligible Ontario locations.

✓Career development: Opportunities to strengthen litigation, negotiation, claims, and insurance expertise while taking on increasingly complex responsibilities.

✓Mentorship opportunities: Ability to coach and support junior claims professionals while contributing to team knowledge-sharing.

✓Collaborative culture: A workplace built around opportunity, flexibility, community, diversity, and teamwork.

✓Professional growth: Opportunities to challenge established practices, contribute to process improvements, and support broader claims strategies.

✓Workplace accommodations: Workplace accommodations are available to support candidates and employees who require them.