Jobgether7d ago

Senior Manager, Engagement Management

TurkeyRemoteFull-timesenior

OperationsManager, Engagement Management

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Quick Summary

Requirements Summary

Proven experience in professional services, customer success, or related leadership roles Strong background in professional services sales,

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OperationsManager, Engagement Management

In this strategic leadership role, you will drive the growth and success of professional services engagements across a diverse enterprise and commercial client base. You will lead a team of Engagement Managers, guiding them to deliver high-value solutions while achieving ambitious revenue targets. Operating in a fast-paced, globally distributed environment, you will collaborate closely with sales, customer success, and delivery teams to align strategies and accelerate customer outcomes. This position blends leadership, sales strategy, and operational excellence, offering the opportunity to shape service offerings and scale impact across regions. It is ideal for a results-driven leader passionate about building high-performing teams and delivering measurable business value.

Lead, mentor, and develop a team of Engagement Managers focused on consultative professional services sales
Own and drive regional bookings targets, ensuring consistent achievement of revenue and growth objectives
Deliver accurate and timely sales forecasts, maintaining visibility into pipeline health and performance
Allocate opportunities strategically across the team to ensure balanced coverage and maximize success rates
Collaborate with cross-functional leaders to define and execute strategic initiatives that enhance service offerings
Coach team members on the full sales lifecycle, including pipeline generation, discovery, scoping, proposal development, negotiation, and closing
Support complex deal negotiations, providing guidance and stepping in to resolve critical blockers when needed
Align closely with sales leadership to ensure cohesive territory planning and execution
Develop and implement enablement plans to strengthen team capabilities in product knowledge, value-based selling, and tools
Continuously assess team capacity and contribute to hiring and scaling plans
Drive process improvements to optimize professional services sales efficiency and scalability
Partner with delivery, product, and ecosystem teams to standardize estimation models and proposal frameworks

Requirements

~1 min read

Proven experience in professional services, customer success, or related leadership roles
Strong background in professional services sales, with a track record of achieving revenue targets
Experience working within subscription-based or SaaS business models
Demonstrated ability to lead, coach, and scale high-performing teams in a remote or global environment
Strong commercial acumen with expertise in consultative selling and complex deal negotiation
Experience collaborating with account executives and presenting solutions during sales cycles
Excellent analytical skills with the ability to manage forecasts, pipelines, and performance metrics
Strong communication and stakeholder management skills across multiple functions and regions
Familiarity with modern tools and platforms used for sales and service delivery operations
Strategic mindset with the ability to drive process improvements and organizational alignment