Specialist III, Contract Management & Implementation

The Specialist III, Contract Management & Implementation will help ensure that healthcare payer contracts are accurately interpreted, documented, and implemented to support efficient revenue cycle operations. In this role, you will review contract terms, amendments, and payer policies ahead of new launches, identifying ambiguities and potential risks before they affect billing or reimbursement. You will collaborate with payer partnerships, implementation, billing, eligibility, and revenue cycle teams to maintain accurate documentation and resolve information gaps. The position also offers the opportunity to help build a searchable contract repository and improve AI-powered tools for payer intelligence and contract research. Success requires exceptional attention to detail, sound judgment, and the ability to translate complex contractual language into clear, actionable guidance. This fully remote opportunity is ideal for a proactive professional who enjoys solving complex operational challenges and contributing to a more accessible healthcare system.

• Hands-on experience with payer contracts, contract amendments, provider manuals, payer policies, or similar healthcare documentation.

• Ability to locate, navigate, review, and interpret complex contractual documents and accurately extract relevant terms, obligations, and operational requirements.

• Exceptional attention to detail and a strong commitment to documentation accuracy, recognizing the financial and operational consequences of misinterpreted contract language.

• Strong analytical judgment and the ability to recognize ambiguity, identify contractual risks, assess downstream implications, and escalate issues with clear explanations and recommended actions.

• Excellent written and verbal communication skills, including the ability to convey complex contract information clearly and effectively to cross-functional stakeholders.

• A proactive, self-directed approach to problem-solving, with the ability to identify process improvements, manage competing priorities, and work effectively in an evolving environment.

• Comfort working with incomplete information and navigating ambiguity while maintaining accuracy and sound professional judgment.

• Familiarity with healthcare revenue cycle operations, including timely filing requirements, reimbursement provisions, claim routing, billing, and collections, is a plus.

• Experience with behavioral health payer contracts or healthcare reimbursement is an advantage.

• Interest in contract repository management, data organization, and AI-enabled tools for document search and information retrieval is beneficial.

• Employment classification: Full-time, hourly, non-exempt position.

• Location: The role is fully remote and advertised for U.S. employees.