Tax Processing Specialist

This full-time remote role is focused on managing high-volume sales and use tax compliance for complex client accounts. You will prepare hundreds of tax returns each month while applying strong compliance knowledge and independent professional judgment. The position combines tax processing, client onboarding, data validation, reporting, and issue resolution within a deadline-driven environment. You will also build trusted client relationships by providing proactive support and responding to tax filing, payment, and notice-related questions. The role offers opportunities to use automation and data-processing technologies to improve operational efficiency and accuracy. You will also contribute to team development by mentoring junior colleagues and participating in process improvement initiatives.

• 5–8 years of relevant professional experience in tax processing, accounting, or a related business discipline.
• In-depth knowledge of sales and use tax compliance regulations, with specialization in one or more compliance areas relevant to level 2–3 client accounts.
• Strong proficiency in Microsoft Excel, with demonstrated ability to manage high-volume, deadline-driven workloads independently while maintaining a high level of accuracy and attention to detail.
• Excellent written and verbal communication skills, combined with a customer-focused approach and the ability to establish productive relationships with internal and external stakeholders.
• Demonstrated ability to mentor, coach, and effectively transition work to junior team members.
• Strong analytical and problem-solving abilities, with the professional judgment required to identify, investigate, and resolve complex tax reporting issues independently.
• Bachelor's degree in Accounting, Business, or a related field, or an equivalent combination of relevant education and professional experience.
• Experience with indirect tax returns software is preferred, particularly experience with VITR.
• Exposure to RPA tools and/or Alteryx for data processing, automation, and workflow optimization is preferred.
• Completion of an IPT Business Tax Basics course or equivalent professional development in indirect tax compliance is preferred.
• Experience participating in cross-functional process improvement initiatives, special project teams, or similar business improvement activities is an advantage.