The UPS Store Project Coordinator

This remote role coordinates the end-to-end delivery of franchise store openings and remodels across a multi-state territory.
You will manage project timelines, milestones, documentation, dependencies, and readiness activities from design through opening.
The position brings together franchisees, contractors, vendors, and internal teams across design, construction, operations, compliance, training, and technology.
You will serve as a central point of contact, keeping stakeholders aligned and ensuring deliverables stay on track.
The role combines project coordination, construction support, franchise onboarding, risk management, and operational readiness.
Success requires strong organization, communication, attention to detail, and the ability to manage multiple priorities in a fast-moving environment.
Although remote, the position requires regular travel across North Carolina, South Carolina, and Georgia to support centers being built or remodeled.

• Bachelor’s degree in Business, Management, or a related field is preferred.

• 2–4 years of experience in project coordination, construction coordination, project administration, franchise development, franchise operations, or multi-unit expansion projects.

• Knowledge of project coordination principles, workflows, documentation standards, and best practices.

• Strong organizational skills with the ability to manage multiple projects, priorities, deadlines, and stakeholders simultaneously.

• Experience coordinating schedules, meetings, project activities, milestones, and deliverables across cross-functional teams.

• Proficiency with project management and collaboration tools such as Smartsheet, MS Project, or similar platforms.

• Strong written and verbal communication skills, with the ability to work effectively with franchisees, vendors, contractors, internal teams, and leadership.

• Ability to track project timelines, risks, dependencies, and deliverables and escalate issues when appropriate.

• Excellent attention to detail and accuracy in maintaining project records and documentation.

• Ability to interpret construction plans, specifications, project requirements, and related documentation.

• Understanding of franchise or multi-unit development processes, including compliance requirements and brand standards.

• Basic knowledge of project budgeting, invoicing, and cost tracking.

• Strong problem-solving skills and adaptability in a fast-paced, changing environment.

• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.

• Willingness and ability to travel regularly throughout North Carolina, South Carolina, and Georgia to visit centers being built or remodeled.

• Must be authorized to work in the United States as a U.S. citizen or national, lawful permanent resident, or other individual authorized to work in the country.