CHSP Service Coordinator

Perth CBD, Inner & Western Suburbsmid

OtherService Coordinator

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Quick Summary

Overview

Why Choose Amana Living? Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962.

Key Responsibilities

As the CHSP Service Coordinator, you will ensure the effective management of CHSP services to Amana Living’s Home Care clients, their families, and carers. This role is offered on a part time contract working 38 hours a fortnight.

Requirements Summary

The successful candidate will have proven organisational and time management skills with the ability to work well under pressure and meet deadlines.

Technical Tools

ms-office

Why Choose Amana Living?

Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care homes, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.

Our vision is a community where every older person is honoured and valued. Our mission is together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life. Our values are compassion, collaboration, curiosity, inclusion and trust. Amana Living is proud to lead in reforms that benefit our workforce, caring for those who care for a career.

What We Offer

~3 min read

✓Competitive rates

✓Salary packaging benefits up to $18,550

✓School holidays childcare assistance

✓Health and wellbeing programs and more!

✓Ongoing training and development to keep your skills growing.

✓Access to our Employee Assistance Program

✓Ensuring coordination of services and level of client contact complies with CHSP & Amana Living guidelines, and where needed contact appropriate referrals to provide further support services.

✓Acting as a first point of contact for all CHSP referrals within the designated geographical area from My Aged Care to Amana Living clients and their families.

✓Supporting clients and their families to exercise informed choice about the care and services they receive.

✓Providing safe and effective services, and support for daily living that meets the emotional, spiritual, and psychological wellbeing needs of clients.

✓Coordinating effective personal and clinical care that is best practice, tailored to individual needs and optimises health and wellbeing.

✓Contacting clients and conducting Health & Safety and environmental checks at the initial referral, and then annually.

✓Providing telephone (and face to face when required) support of clients and carers within allocated geographical areas.

✓Ensuring Community Support Workers work to the My Aged Care developed care plan.

✓Maintaining and updating in a timely manner all client case notes and client files.

✓Proactively working towards achieving and maintaining KPI’s as set out for the designated geographical region.

✓Responding to client complaints and concerns in a proactive and professional manner, investigating and resolving issues in a timely manner.

✓Identifying, initiating, and coordinating quality improvement activities in relation to client care including quality audits to ensure compliance.

✓Evidence of current Flu vaccination per Amana Living policies

✓Ability to obtain a National Police Clearance (within 6-months validity)

✓Successful completion of pre-employment form and reference check

✓Valid ‘C’ Class Drivers Licence and personal vehicle