Manager, Inbound Sales Development - Mexico

 

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

 

We’re looking for an Inbound SDR Manager to lead our inbound SDR team responsible for North America and Latin America Direct and MSP business.

This is a high-impact inbound leadership role focused on speed-to-lead, qualification excellence, conversion optimization, and AI-powered agentic workflow and automation.

 

You will lead a team of inbound SDRs responsible for converting demo requests, free trials, marketing-generated leads, and product-led growth signals into a highly qualified pipeline for the sales organization.

 

In addition to traditional people leadership responsibilities, this role will help drive the evolution of our inbound engine through Agentic AI workflows, enabling automation of administrative workstreams so SDRs can focus on high-value buyer conversations.

 

This role reports to the Head of Global Sales Development.

This role will be responsible for helping modernize the inbound motion through agentic AI-enabled workflow orchestration and automation.
Key AI / Agentic Workflow Responsibilities
- Lead the adoption of Agentic AI workflows that automate repetitive inbound SDR tasks
- Support the design of Agentic workflows and and continuously optimized for all XDR motions.
- Assist with optimizing AI-driven speed-to-lead workflows that reduce response times and improve conversion
- Build AI-supported conversation preparation workflows so SDRs enter meetings with account context, pain hypotheses, and persona insights
- Identify opportunities to automate non-customer-facing work so SDRs spend more time engaging buyers
- Partner with Operations and Enablement to drive adoption of AI coaching, surface data insights and talk-track recommendations
- Work cross-functionally to measure the productivity impact of AI on response time, conversion rates, pipeline creation, and SDR efficiency

Candidates with experience in the following areas will be highly preferred:
AI-assisted revenue workflows
Inbound funnel optimization
PLG / free-trial conversion motions
Workflow automation
Operational excellence in speed-to-lead
SaaS sales development leadership