Operations Officer Consultant

This is a consultancy mission at a client site, where you will represent Keystone Solutions as an Operations Officer within the Client Service Center. As a Keystone Solutions consultant, you will be hired to work on client projects, bringing your expertise and our values to every engagement.

• →Understand and apply the full Know Your Customer (KYC) process, including cross-border aspects, based on legal and international requirements and processes.
• →Manage a portfolio of KYC files for corporate banking clients with a turnover exceeding 7.5 million EUR, focusing on the recertification and updating of KYC information.
• →Analyze the type of information and documents required from clients.
• →Contact clients and follow up to ensure timely receipt of requested information.
• →Ensure file completeness and encode information in the relevant systems.
• →Collaborate with relationship managers and compliance departments to discuss potential issues and find solutions.
• →Communicate progress and potential difficulties with the team manager.
• →Communicate with clients in French, Dutch, or English.

• Bachelor or Master degree in economics, law, or business management.
• Experience in KYC processes and tasks with corporate clients is a strong plus.
• Good expertise in MS Office and familiarity with various IT tools.
• Strong interest in finance and banking products.
• Experience in the banking KYC domain and commercial experience are preferable.
• Strong communicator, diplomatic, and customer-oriented.
• Able to work independently, stress resistant, flexible, and a problem-solver.
• Accuracy, precision, and a quality-minded, proactive attitude.
• Language requirements: strong written and spoken communication skills in Dutch; profound knowledge of French and English.
• Expectation: 50% on site and 50% homeworking.