Inside Sales

United States·Rancho Cordovamid

OtherInside Sales

0 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Responsible for assisting outside sales representatives in nurturing customer relationships and ensuring a high level of customer service.

Requirements Summary

Be able to communicate effectively with other employees and customers over the phone, through email and in-person. Be self-driven through the pursuit of producing positive results.

Technical Tools

OtherInside Sales

Kimball Equipment Company, a leader in the aggregate mining and supply industry since 1946, is actively recruiting for the position of inside salesperson in our Sacramento location. Kimball Equipment Company is a successful dealer for brands such as Terex Cedarapids, Terex Finlay, and Superior Industries. We are growing quickly and are looking for someone motivated to grow with us!

Requirements

~1 min read

Be able to communicate effectively with other employees and customers over the phone, through email and in-person.
Be self-driven through the pursuit of producing positive results.
Possess exceptional customer service skills.
Be highly attentive to detail with a strong sense of urgency and the ability to multitask.

Responsibilities

~1 min read

→Responsible for assisting outside sales representatives in nurturing customer relationships and ensuring a high level of customer service.
→Responsible for helping coordinate service jobs with outside sales representatives, customers, and service technicians to ensure all service orders are handled expeditiously.
→Responsible for parts and service order processing:
→Accurate, and up to date knowledge of the part systems for all manufacturers represented by the dealership (i.e., understands all the features and benefits of all parts sold).
→Able to determine pricing and discounts for all parts according to the company standards.
→Understands and employs good selling techniques, including conveying a professional and positive manner over the phone.
→Knowledgeable about the computer systems used by parts department.
→Acts as a facilitator for service technicians in finding and sourcing the parts that they need.
→Remains aware of all order statuses, keeping customers aware of any issues or the time frame in which the order will be fulfilled.
→Finds solutions for any issues that may arise within the department.
→Follows all policies and procedures as specified in the company handbook and as directed by the location manager.
→Maintains high employee morale.
→Attains short- and long-term objectives with good management/planning.